topic Re: [Gaming laptop with i7-7700HQ and nVIDIA GTX-1070 graphics] I get 100 degrees C core temperature when running 3DMark TimeSpy in Mobile and Desktop Processors

[Gaming laptop with i7-7700HQ and nVIDIA GTX-1070 graphics] I get 100 degrees C core temperature when running 3DMark TimeSpy

HSand — Sun, 24 Dec 2017 21:46:33 GMT

[Gaming laptop with i7-7700HQ and nVIDIA GTX-1070 graphics] I get 103 degrees C core temperature when running 3DMark TimeSpy...

It is a Clevo P950HR gaming laptop.

Is this result really ok? Or should I contact the reseller?

See attached HW Monitor

Re: [Gaming laptop with i7-7700HQ and nVIDIA GTX-1070 graphics] I get 100 degrees C core temperature when running 3DMark TimeSpy

idata — Wed, 27 Dec 2017 02:49:08 GMT

Hello hensan,

Thank you for contacting Intel Support,

I understand that you are having problems with the temperatures of the processor, I apologize for any inconvenience this may have caused.

Now, we do not recommend to run third-party temperature or benchmark tests as they are designed to push the processor to the limit and could somehow affect it. For this, I would like you to download the following software:

https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-?product=66427

After downloading it I would like you to run a stress test, this way we will make sure if the unit is working properly and the temperatures it handles.

I hope you find this helpful.

Regards,

David V

Re: [Gaming laptop with i7-7700HQ and nVIDIA GTX-1070 graphics] I get 100 degrees C core temperature when running 3DMark TimeSpy

idata — Wed, 03 Jan 2018 02:08:40 GMT

Hello hensan,

I am following-up with your case and I see that we have not heard back from you,

Is there anything else I can help you with?

Were you able to solve your issue?

Do not hesitate to reply for further help!

Regards,

David V