topic Re: Intel CSME System Tools v11 for LINUX in Mobile and Desktop Processors

Intel CSME System Tools v11 for LINUX

Z_www — Sat, 05 Jan 2019 22:37:23 GMT

Hello! I am a system integrator and I run a very small company to offer tailored systems to my customers. While from motherboard manufacturers I could find all the tools in the subject for widnows, I could not find for example FPT for linux. But I know you have it because I found another version of FPT, which runs on linux but since it is for a differnet platform, it complains by saying:

Intel (R) FPT Version: 12.0.20.1301

Error 63: Unknown or unsupported hardware platform. HW: Intel(R) Sunrise Point Chipset. Supported HW: Cannonlake Platform.

That's because it's version 12 and not version 11.

But everywhere I searched I found v11 only with windows executables.

Please help.

I need FPT (and all other tools available) for "Intel(R) Sunrise Point Chipset".

Regards

Re: Intel CSME System Tools v11 for LINUX

VARADHARAJAN — Mon, 07 Jan 2019 14:18:48 GMT

i could not able to find Intel CSME System Tools v11 for Linux , but I found for windows

To use use Intel CSME System Tools v12 , you need 300 /C240 series chipset motherboard systems .

Visit below website , you will find all the required details and the firmwares ,

https://www.win-raid.com/t596f39-Intel-Management-Engine-Drivers-Firmware-amp-System-Tools.html

Warning :: Above site does not controlled by intel , hence no warranty or no guarantee

Re: Intel CSME System Tools v11 for LINUX

Z_www — Tue, 08 Jan 2019 19:01:30 GMT

Hi, I know that website very well. Unfortunately, as I said, I found the linux version of FPT only inside CSME Tools v12 but not in v11 !

I really hope Intel or anyone else can provide that!

Re: Intel CSME System Tools v11 for LINUX

Wanner_G_Intel — Wed, 09 Jan 2019 05:43:42 GMT

Hello Z(www, Thank you for joining this Intel Community. To address this issue, we recommend posting your question on our Intel® Developer Zone for more information on this issue. https://software.intel.com/en-us/home Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Intel CSME System Tools v11 for LINUX

Z_www — Wed, 09 Jan 2019 18:40:40 GMT

which do you think is the appropriate forum for such a question?

Re: Intel CSME System Tools v11 for LINUX

Z_www — Wed, 09 Jan 2019 18:49:41 GMT

It would be nice if you could ask or search your internal sites, without me bothering the forums.

Also, usually intel tells to contact the motheboard manufacturer which usually tells to contact Intel..

By the way I found on win-raid forums that FPT for linux exists for version v12. I just need the same for version v11.

Re: Intel CSME System Tools v11 for LINUX

Wanner_G_Intel — Thu, 10 Jan 2019 01:33:15 GMT

Hello Z(www, We will do research about this request. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Intel CSME System Tools v11 for LINUX

Wanner_G_Intel — Fri, 11 Jan 2019 01:30:27 GMT

Hello Z(www, The information requested may not be available on this Community. Please refer to the following support web links to address this issue: Intel® Developer Zone https://software.intel.com/en-us/support Forums https://software.intel.com/en-us/forum Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Intel CSME System Tools v11 for LINUX

Z_www — Fri, 11 Jan 2019 02:27:08 GMT

Please, kindly tell me on which of the many sub-forums should I post my question.

(Can't you ask internally in the meanwhile and get back to me by e-mail?)

Re: Intel CSME System Tools v11 for LINUX

Wanner_G_Intel — Fri, 11 Jan 2019 04:12:00 GMT

Hello Z(www, I will get back to you soon. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Intel CSME System Tools v11 for LINUX

Z_www — Tue, 15 Jan 2019 21:11:03 GMT

Sorry to bother you again... any news?

Re: Intel CSME System Tools v11 for LINUX

Amy_C_Intel1 — Wed, 16 Jan 2019 02:17:07 GMT

Thank you for your patience. Intel® Business Client Software Development should be the right one. Amy C Intel Customer Support Technician Under Contract to Intel Corporation

Re: Intel CSME System Tools v11 for LINUX

Z_www — Sun, 20 Jan 2019 20:07:54 GMT

Hello again.. I posted my question here: https://software.intel.com/en-us/forums/intel-business-client-software-development/topic/802500

But still no answer....

Re: Intel CSME System Tools v11 for LINUX

Wanner_G_Intel — Tue, 22 Jan 2019 04:02:27 GMT

Hello Z(www, Intel® Developer Zone is a different support channel. Hopefully, they will address your concern as soon as possible. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Intel CSME System Tools v11 for LINUX

Z_www — Wed, 06 Feb 2019 22:38:10 GMT

still no answer by anybody.... that's really horrible.