topic Windows 10 stops after error 86 with Intel(R) Dynamic Platform Thermal Framework at DELL Latitude E5470 in Mobile and Desktop Processors

Windows 10 stops after error 86 with Intel(R) Dynamic Platform Thermal Framework at DELL Latitude E5470

LMuño3 — Sun, 12 Apr 2020 07:11:23 GMT

Se apagó el sistema debido a un evento térmico crítico.

Hora de apagado = ‎2020‎-‎04‎-‎11T23:45:45.520818700Z

Zona térmica ACPI = Intel(R) Dynamic Platform Thermal Framework

_CRT = 373K

AlHill — Sun, 12 Apr 2020 18:11:42 GMT

That update was provided by Dell. I installed it on my laptop (E7470) and all is fine.

Contact Dell for support with their update.

Doc

LMuño3 — Tue, 14 Apr 2020 03:45:43 GMT

Thank you for your review and response. Sure enough, the driver has a January 2020 update, I downloaded it from the dell page, but the error remains

Nombre del sistema operativo: Microsoft Windows 10 Pro

Versión del sistema operativo: 10.0.18363 N/D Compilación 18363

AlHill — Tue, 14 Apr 2020 03:48:41 GMT

You need to contact Dell regarding this issue. Or, remove the driver. Or, rollback to a checkpoint prior to you installing the driver.

Doc