topic Re: Restarts the PC and gives an error. in Mobile and Desktop Processors

Restarts the PC and gives an error.

VBata — Sun, 04 Aug 2019 21:04:16 GMT

Log name: System

Source: Microsoft-Windows-Kernel-Processor-Power

Date: 04.08.2009 16:54:37

Event ID: 54

Task category:(39)

Level: Error

Keyword:

User: SYSTEM

Computer: DOK

Description:

CPU power management settings 7 in group 0 are disabled due to a problem in the firmware. Check with your computer manufacturer for firmware updates.

Xml events:

<Channel>System</Channel>

</System>

</EventData>

</Event>

Re: Restarts the PC and gives an error.

AlHill — Sun, 04 Aug 2019 21:06:20 GMT

I just answered you in your other thread:

https://forums.intel.com/s/question/0D50P00004PRu1ZSAT/when-you-start-the-games-after-a-while-the-computer-restarts-and-displays-the-error-cpu-power-management-settings-7-in-group-0-are-disabled-due-to-a-problem-in-the-firmware-check-with-your-computer-manufacturer-for-firmware-updates?language=en_US

Doc

Re: Restarts the PC and gives an error.

AGate — Thu, 08 Aug 2019 23:43:16 GMT

I suggest that you place your PC in Safe Mode with Networking and check if the issue persist in the above mode as well. Safe mode starts Windows in a basic state, using a limited set of files and drivers. It can help you troubleshoot problems on your PC.

If the issue persist in the above mode, I suggest that you place your PC in Clean Boot to check if there are any conflicts in your PC that might have caused the issue. A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows

Regards,

Adrian