topic Re: Why PC Restarts? in Mobile and Desktop Processors

Why PC Restarts?

MVeer1 — Wed, 17 Apr 2019 16:43:29 GMT

Dear all,

This is Muhilan Veerarasu from India. I have tried to establish one 64-bit kernel at the booting end using CDs/DVDs. I caught all the required exceptions. However PC restarted when i had booted my CD. I used Dual core intel processors. What is the problem and how can i overcome from this problem?

Kindly reply me as soon as possible.

Thanking you.

Re: Why PC Restarts?

AlHill — Wed, 17 Apr 2019 18:54:49 GMT

This does not sound like an Intel problem, but rather a Microsoft problem. Contact Microsoft support.

Doc

Re: Why PC Restarts?

MVeer1 — Wed, 17 Apr 2019 19:26:15 GMT

This is not the microsoft problem. This is my own kernel based on intel platform. Tell me the factors for PC restart problems when 64-bit kernel is tried to establish even though all exceptions were handled? If you are interested, I am ready to forward my assembler source to you.

Thanking you

Muhilan Veerarasu

Re: Why PC Restarts?

AlHill — Wed, 17 Apr 2019 19:34:31 GMT

Your own kernel, eh? Well, you are simply not supported by microsoft or intel. I do not think you can even get help from the linux community.

Keep the assembler. We do not do that here.

Doc

Re: Why PC Restarts?

MVeer1 — Sat, 20 Apr 2019 16:09:06 GMT

Dear all,

I programmed PMC Controller to move PC to S5 soft-off state in 8-series PCH motherboard. From Intel PCH 100-series onwards, It has been moved to new PCI Bus#. Just i had captured ACPI Base address and had moved PC to S5 Soft-off state. Can i do the same for PMC Controller from 100-series onwards. PMC Controller is located at PCI Bus 0,Device 31 Function 2. Upto 8-series PCH, PMC Controller is located at PCI Bus 0,Device 31 Function 0. Can i follow same procedure like in 8-series for PMC controller from 100-series onwards?

Kindly relpy and help me.

Re: Why PC Restarts?

Oscar_A_Intel1 — Tue, 23 Apr 2019 23:46:45 GMT

Hello Mveer1, Thank you for posting on the Intel Community. I see that you would like to check if you can follow the same procedure in 8-series for PMC controller. For those types of inquiries, please go to our developer zone to get the appropriate support. Developer zone website: https://software.intel.com/en-us/home Forums link: https://software.intel.com/en-us/forum Regards, Oscar A. Intel Customer Support Technician Under Contract to Intel Corporation

Re: Why PC Restarts?

MVeer1 — Wed, 24 Apr 2019 13:07:41 GMT

Dear Sir/Madam,

I already posted the same query in intel developer zone. however, I got no reply. i expect reply asap.

Thanking you

Muhilan Veerarasu

Re: Why PC Restarts?

AlHill — Wed, 24 Apr 2019 13:18:14 GMT

"i expect reply asap"

Yes, of course you do. And, to get that reply you must use the proper forum. We cannot help you in this forum, but you can get assistance in the Developer zone https://software.intel.com/en-us/home and https://software.intel.com/en-us/forum.

Continue to use the developer zone to get a response.

Doc

Re: Why PC Restarts?

MVeer1 — Wed, 24 Apr 2019 19:15:33 GMT

Dear all,

Tell me that in which intel developer zone forum i have to put this query to get response. I expect response asap.

Thanking you

Muhilan Veerarasu

Re: Why PC Restarts?

Oscar_A_Intel1 — Thu, 25 Apr 2019 00:48:42 GMT

Hello Mveer1, Here's the link of the Intel Developer Zone: https://software.intel.com/en-us/forum Also, you may go to our Resource & Design Center (Technical Resources for Designers, Engineers, and Developers). https://www.intel.com/content/www/us/en/design/resource-design-center.html Or if you are a reseller or OEM, you can go to your Authorized Distributor and ask for a Field Application Engineer (FAE). Best regards, Oscar A. Intel Customer Support Technician Under Contract to Intel Corporation