topic Intel stole my processor. in Mobile and Desktop Processors

Intel stole my processor.

BŠama — Tue, 16 Jun 2020 20:59:11 GMT

The thing is at some point there was some problem with BSOD on my pc, everything on it was changed except my i7 7700k. I had a warranty and used it, the processor was sent to Intel together with pictures of it. So intel made some diagnostics and said that this processor was illegally modified by my or some other 3rd person. IM SCHOCKED i dont event unerstand what it means! I paid ~350 EUR for it, they say u wont get it back. And what am i supposed to do now?

Re: Intel stole my processor.

AlHill — Tue, 16 Jun 2020 21:04:48 GMT

This is a technical support forum, and no one here can help you. I will inform the community manager of your issue so you can be directed to the proper individual.

Doc

Re: Intel stole my processor.

BŠama — Tue, 16 Jun 2020 21:12:04 GMT

OK thanks, and sorry.

Re: Intel stole my processor.

AlHill — Tue, 16 Jun 2020 21:16:08 GMT

No problem. You will be hearing from her shortly.

Doc

Re: Intel stole my processor.

MaryT_Intel — Tue, 16 Jun 2020 22:40:38 GMT

Thanks, @A.Hill,

Hi BSama, I'll get this escalated to have someone help you with this. Thank you!

Mary T.

Support Community Manager

Re: Intel stole my processor.

Leonardo_C_Intel — Wed, 17 Jun 2020 04:30:26 GMT

Hello BŠama

We are going to continue helping you on your internal case with this request/process. Thank you for understanding.

Regards,

Leonardo C.

Intel Customer Support Technician