topic Re: Intel ITP-XDP 3BR Debugger is not working in Mobile and Desktop Processors

Intel ITP-XDP 3BR Debugger is not working

MSelv2 — Thu, 20 Feb 2020 14:09:44 GMT

We have bought an ITP-XDP 3BR Debugger which was working fine, but it stopped working suddenly. We checked the power supply from the cable which was 5V. Could you please help with the same.

Re: Intel ITP-XDP 3BR Debugger is not working

AlHill — Thu, 20 Feb 2020 15:16:17 GMT

Wrong forum.

Doc

Re: Intel ITP-XDP 3BR Debugger is not working

MSelv2 — Thu, 20 Feb 2020 19:09:40 GMT

Could you please provide a link for the correct forum?

Re: Intel ITP-XDP 3BR Debugger is not working

AlHill — Thu, 20 Feb 2020 19:12:00 GMT

I wish I knew. You will have to wait for one of the Intel support engineers to move your thread.

Doc

Re: Intel ITP-XDP 3BR Debugger is not working

AndrewG_Intel — Fri, 21 Feb 2020 06:12:02 GMT

Hello MSelv2

Thank you for posting on the Intel® communities.

Regarding your inquiries, we would like to inform you that Intel® Community is not the proper channel of support for the ITP-XDP 3BR Kit. We recommend you to contact the place of purchase to receive the proper assistance for this inquiry.

In addition, you may also refer to our Design-In Tools Store and contact support by clicking on the Support tab at the bottom of the website.

https://designintools.intel.com/In_Target_Probe_Debug_Tool_Kit_p/itpxdp3brext.htm

Regards,

Andrew G.

Intel Customer Support Technician

Re: Intel ITP-XDP 3BR Debugger is not working

Developper — Thu, 10 Nov 2022 12:14:57 GMT

Hello
We have recently purchased 4 units of Intel XDP 3BR kit. It is not working.
adapter's green light is coming but from the debugger red light is there and also fan is not functioning...