https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712588#M42692 <P>Try this process:</P><P>&nbsp;</P><OL><LI>Download latest driver packages for WiFi and Bluetooth from <A href="https://downloadcenter.intel.com">https://downloadcenter.intel.com</A>.</LI><LI>Very important (but temporary): Disconnect PC from internet (unplug Ethernet cable or disable WiFi router).</LI><LI>From the <B><I>Apps and Features </I></B>Settings scene, completely uninstall the current WiFi and Bluetooth driver packages.</LI><LI>Reboot.</LI><LI>Install Bluetooth driver package.</LI><LI>Install WiFi driver package.</LI><LI>Reboot.</LI><LI>If no yellow bangs on these devices in Device Manager, reconnect PC to internet and test.</LI></OL><P>&nbsp;</P><P>Hope this helps,</P><P>...S</P> Sat, 26 Jan 2019 03:56:09 GMT n_scott_pearson 2019-01-26T03:56:09Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712587#M42691 <P>I don't know who to point this question to from your list</P> Fri, 25 Jan 2019 21:08:11 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712587#M42691 MMalo4 2019-01-25T21:08:11Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712588#M42692 <P>Try this process:</P><P>&nbsp;</P><OL><LI>Download latest driver packages for WiFi and Bluetooth from <A href="https://downloadcenter.intel.com">https://downloadcenter.intel.com</A>.</LI><LI>Very important (but temporary): Disconnect PC from internet (unplug Ethernet cable or disable WiFi router).</LI><LI>From the <B><I>Apps and Features </I></B>Settings scene, completely uninstall the current WiFi and Bluetooth driver packages.</LI><LI>Reboot.</LI><LI>Install Bluetooth driver package.</LI><LI>Install WiFi driver package.</LI><LI>Reboot.</LI><LI>If no yellow bangs on these devices in Device Manager, reconnect PC to internet and test.</LI></OL><P>&nbsp;</P><P>Hope this helps,</P><P>...S</P> Sat, 26 Jan 2019 03:56:09 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712588#M42692 n_scott_pearson 2019-01-26T03:56:09Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712589#M42693 Thank you very much for taking the time and trouble to respond - much appreciated. Moira Sat, 26 Jan 2019 19:26:28 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712589#M42693 MMalo4 2019-01-26T19:26:28Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712590#M42694 <P>...But did it resolve the issue?</P> Sun, 27 Jan 2019 06:14:06 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/My-PC-says-quot-the-intel-R-gigabit-network-connection-adapter/m-p/712590#M42694 n_scott_pearson 2019-01-27T06:14:06Z