topic How do I contact Intel Support BY E-MAIL? in Mobile and Desktop Processors

How do I contact Intel Support BY E-MAIL?

BRobb2 — Tue, 19 Nov 2019 21:55:35 GMT

Greetings:

As per the question: I am near deaf, so calling the help desk is a no-go.

I am also Belgian (Europe, that microbic small dot on the Europe map), which complicates things even more.

Hence I need to revert to e-mail, however, I fail to find a valid e-mail address.

How can I get in touch with them through e-mail (or another WRITTEN form)?

Thank you.

Re: How do I contact Intel Support BY E-MAIL?

AlHill — Tue, 19 Nov 2019 22:13:42 GMT

You just did. One of the Intel Support Engineers will be contacting you.

Depending on your issue, you may have CHAT available:

https://www.intel.com/content/www/us/en/support/contact-support.html#@12

Doc

Re: How do I contact Intel Support BY E-MAIL?

BRobb2 — Wed, 20 Nov 2019 04:43:11 GMT

Thank you, good Sir, much appreciated.

Went to the link, but that did not help me any further, I fear.

No e-mail address found there, and my issue is not to be found there...

which is why I specifically asked for an e-mail address, sir...

Re: How do I contact Intel Support BY E-MAIL?

Wanner_G_Intel — Wed, 20 Nov 2019 23:25:26 GMT

Hello BRobb2,

Thank you for submitting your question on this Intel® Community.

To better assist you, please provide us with a description of the problem you are having. If you need technical support, please generate a system report with the Intel® System Support Utility (Intel® SSU) and attach it to this thread, too.

Intel® SSU Download link
Open the application and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: How do I contact Intel Support BY E-MAIL?

Wanner_G_Intel — Tue, 26 Nov 2019 05:39:33 GMT

Hello BRobb2,

If you need further assistance, please let us know. We will be glad to assist you.

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel

Re: How do I contact Intel Support BY E-MAIL?

Wanner_G_Intel — Fri, 29 Nov 2019 00:39:38 GMT

Hello BRobb2,

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

Wanner G.

Intel Customer Support Technician

A Contingent Worker at Intel