topic Re: Attempted to upgrade my processor and RAM, now my computer won't startup at all. in Mobile and Desktop Processors

Attempted to upgrade my processor and RAM, now my computer won't startup at all.

Andrew243 — Thu, 09 Jul 2020 23:10:02 GMT

I wanted to upgrade my computer (p7-1017c motherboard) from its base Intel Core i3-2100 processor to the Intel Core i5-2400 processor along with adding an additional 4GB of compatible RAM to the base 4GB (the RAM I got was 4GB DDR3L-1600 UDIMM which Crucial recommended for my motherboard). After initial installation of both, the computer would not work and proceeded to beep while flashing a yellow light. I researched and decided to clear my CMOS in order to help out. I did this as was recommended by removing the battery for a few minutes and then putting it back. This also did not work (resulting in the same beeps and flashes), so I decided to take out the new RAM and just test if the new CPU would work but I still got the same beeps and yellow flashes. I then decided to revert everything back by putting my old i3-2100 back in (also making sure to clean off and reapply thermal paste and the like) to make the computer the exact same as it was before I decided to do all of this and it is STILL giving me the same error. Right now it is doing 5 beeps accompanied with a synchronized 5 yellow flashes before repeating itself. What should I do?

Re: Attempted to upgrade my processor and RAM, now my computer won't startup at all.

AlHill — Fri, 10 Jul 2020 00:08:27 GMT

You will need to contact the manufacturer of your motherboard for assistance with their hardware and bios.

Doc

Re: Attempted to upgrade my processor and RAM, now my computer won't startup at all.

Andrew243 — Fri, 10 Jul 2020 00:28:19 GMT

Do you know how I could contact them? It's an old board so I'm not really sure where I would start.

Re: Attempted to upgrade my processor and RAM, now my computer won't startup at all.

AlHill — Fri, 10 Jul 2020 00:34:37 GMT

It is an HP system:

https://support.hp.com/us-en/document/c02858497

Contact HP.

Doc

Re: Attempted to upgrade my processor and RAM, now my computer won't startup at all.

Andrew243 — Fri, 10 Jul 2020 00:38:10 GMT

Thank you!

Re: Attempted to upgrade my processor and RAM, now my computer won't startup at all.

AlHill — Fri, 10 Jul 2020 00:40:42 GMT

You are welcome. But, do not expect much from HP.

Doc

new HP computer monitor won't display.

stevieC — Fri, 10 Jul 2020 02:49:55 GMT

Hello Al,

I bought a 2020 Newest HP 23.8" Full HD (1920x1080) IPS LED PC Computer Monitor , but it says "input signal not detected". My current display adapter info below.

Do you know which display driver i need to install to fix this problem?

Regards,

StevieC

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"07/09/2020"
Time:"00:01:08.0215227"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Acer"
BIOS Mode:"Legacy"
BIOS Version/Date:"Acer V1.06 , 09/07/2011 12:00 AM"
CD or DVD:"HL-DT-ST DVDRAM GT32N"
Embedded Controller Version:"255.255"
Platform Role:"Mobile"
Processor:"Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz , GenuineIntel"
Secure Boot State:"Not Available"
SMBIOS Version:"2.6"
Sound Card:"Realtek High Definition Audio"
System Manufacturer:"Acer"
System Model:"Aspire 5733"
System SKU:"Calpella_CRB"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"8.15.10.2182"
- "Intel(R) HD Graphics"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.71 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) HD Graphics"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics"

Re: new HP computer monitor won't display.

n_scott_pearson — Fri, 10 Jul 2020 04:31:09 GMT

Please download and run the Intel System Support Utility for Windows and save the whole report to a file. Then, using the Drag and drop here or browse files to attach dialog below the edit box, upload and attach this file to a response post.

...S

Re: new HP computer monitor won't display.

AndrewG_Intel — Fri, 10 Jul 2020 21:04:21 GMT

Hello stevieC

Thank you for posting on the Intel® communities.

It seems that you are reporting another issue. To better assist you, our recommendation is that you post another question (creating a new thread). This will allow us to focus on one issue at the time.

Best regards,

Andrew G.

Intel Customer Support Technician