topic XMP Warranty void in Mobile and Desktop Processors

XMP Warranty void

Wargen — Fri, 31 Jul 2020 02:32:03 GMT

Hello, I'm running on an I5 9600k and I wanted to ask if my CPU warranty is voided even though i've been running on XMP since the day i bought it. I have been in no way informed of XMP being "overclocking" and something that voids the warranty, all I was informed of is that it's the way of running your ram at the correct speed it was advertised at.

Now, will my warranty be voided if I had XMP enabled? Or can I just disable it now and when it breaks can I return it and get it fixed?

Thanks

Re:XMP Warranty void

Maria_R_Intel — Fri, 31 Jul 2020 23:39:08 GMT

Hello Wargen,

Thank you for posting on the Intel* Community.

Yes, Intel* XMP is considering overclocking, altering clock frequency or voltage may damage or reduce the useful life of the processor and other system components and may reduce system stability and performance. Product warranties may not apply if the processor is operated beyond its specifications.

You can check this information in our warranty terms and conditions "any Product which has been modified or operated outside of Intel’s publicly available specifications, including where clock frequencies or voltages have been altered, or where the original identification markings have been removed, altered or obliterated. Intel assumes no responsibility that the Product, including if used with altered clock frequencies or voltages, will be fit for any particular purpose and will not cause any damage or injury. "

The Intel® Core™ i5-9600K Processor works with DDR4-2666MHz and that's the speed we recommend you to use.

You may find useful the Tunning Protection Plan, The Performance Tuning Protection Plan (PTPP) is an additional plan to cover processor failures caused by operating the eligible processor outside of Intel’s published specifications. You can check for more details in our FAQ's

If at any time you have issues with the processor since you were not aware that XMP* was considering overclocking, the best would be to contact the Intel* Live Support. https://www.intel.com/content/www/us/en/support/contact-support.html#@2

Best regards,

Maria R.

Intel Customer Support Technician

Re:XMP Warranty void

Maria_R_Intel — Thu, 06 Aug 2020 17:24:08 GMT

Hello Wargen,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards,

Maria R.

Intel Customer Support Technician

Re:XMP Warranty void

Maria_R_Intel — Wed, 12 Aug 2020 03:08:37 GMT

Hello Wargen,

We have not heard back from you, so we will close this thread. If you need further assistance, please create a new thread.

Best regards,

Maria R.

Intel Customer Support Technician