topic Re: Intel XTU: App Version Not Supported by Driver in Mobile and Desktop Processors

Intel XTU: App Version Not Supported by Driver

MitchRapp01 — Sat, 26 Sep 2020 23:31:38 GMT

Every time I try and start XTU I get this error message. I recently did a BIOS and EC Firmware update. Has anyone ever run into this issue before? I checked and I have the latest version of XTU installed but when I tried running a search on the error, I can't find anything on it nor anyone else that's ever come across it before. Thanks for any help.

Re: Intel XTU: App Version Not Supported by Driver

AlHill — Sun, 27 Sep 2020 05:08:33 GMT

What is your processor model number?

What OS version?

Re: Intel XTU: App Version Not Supported by Driver

MitchRapp01 — Sun, 27 Sep 2020 07:51:17 GMT

Core i7-10750H

Windows 10 Home

Re: Intel XTU: App Version Not Supported by Driver

AlHill — Sun, 27 Sep 2020 10:57:11 GMT

Sorry, but you processor is not supported by XTU. Only X and K processors are supported. You have an H processor.

Re: Intel XTU: App Version Not Supported by Driver

MitchRapp01 — Sun, 27 Sep 2020 11:19:52 GMT

But I've run the program before. I don't understand why it suddenly won't even start for me?

Re: Intel XTU: App Version Not Supported by Driver

AlHill — Sun, 27 Sep 2020 11:33:16 GMT

From the XTU download page

" Intel XTU may or may not work on unsupported processors."

https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU

Re: Intel XTU: App Version Not Supported by Driver

MitchRapp01 — Sun, 27 Sep 2020 11:43:00 GMT

I see....Thank you so much for your help