topic Re: Help resetting to defaults after uninstalling Intel XTU in Mobile and Desktop Processors

Help resetting to defaults after uninstalling Intel XTU

SSmit87 — Wed, 20 May 2020 05:45:14 GMT

I installed Intel XTU on my laptop to undervolt it and have since uninstalled it. I am worried that I didn't reset the values to default properly before I uninstalled it. I know that Intel XTU stores settings in the BIOS. How do I reinstate the default settings for the machine? Do I need to reinstall the BIOS to clear any left over settings or do I only need to reset the CMOS? And how do I confirm that they have been reset afterwards?

Re: Help resetting to defaults after uninstalling Intel XTU

Maria_R_Intel — Thu, 21 May 2020 06:03:12 GMT

Hello SSmit87,

Thank you for posting on the Intel* Community Forums.

Please, provide me with the specific CPU/processor model installed in your Laptop.

Best regards,

Maria R.

Intel Customer Support Technician

Re: Help resetting to defaults after uninstalling Intel XTU

Maria_R_Intel — Wed, 27 May 2020 08:57:44 GMT

Hello SSmit87,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards,

Maria R.

Intel Customer Support Technician

Re: Help resetting to defaults after uninstalling Intel XTU

SSmit87 — Wed, 27 May 2020 15:42:58 GMT

The CPU in my laptop is an i9-9880H

Re: Help resetting to defaults after uninstalling Intel XTU

Maria_R_Intel — Thu, 28 May 2020 09:14:18 GMT

Hello SSmit87,

Thank you for the information.

Intel®️ Extreme Tuning Utility (Intel®️ XTU) is supported on Desktop, High-End Mobile and High-End Desktop (HEDT) Platforms

For this specific processor intel(R) Core (TM) i9-9880H the XTU has not been validated, meaning This processor is built-in on an Original Equipment Manufacturer (OEM) device and our capabilities in this situation are limited.

However, if you installed the software and want to completely remove it, please check the website Frequently Asked Questions about Intel® Extreme Tuning Utility, you will find How do I completely uninstall Intel Extreme Tuning Utility? and more useful information.

Our recommendation is to contact the OEM and check with them if you need to reset the BIOS and the proper instructions to do it. Also, check for appropriate drivers/software as well as installation instructions.

Best regards,

Maria R.

Intel Customer Support Technician

Re: Help resetting to defaults after uninstalling Intel XTU

Deepak2002 — Sun, 25 Oct 2020 19:43:03 GMT

Intel core i5 10210u and intel UHD graphics, please tell how to factory reset the overclocked values.

Re: Help resetting to defaults after uninstalling Intel XTU

AlHill — Sun, 25 Oct 2020 22:11:36 GMT

@Deepak2002 Your "U" processor is not supported by XTU. Only X and K processors are supported.