topic Re: HEAVY CPU USAGE INTEL i5 9400F in Mobile and Desktop Processors

HEAVY CPU USAGE INTEL i5 9400F

Mack0 — Sun, 01 Nov 2020 14:13:08 GMT

Hello everyone, not so long time ago i bought that i5 9400F + GTX 2060.

Playing only one game with is warzone. Seems like CPU struggling a lot what causing me lags Is it normal for this CPU ? thanks a lot. See Attch.

Re: HEAVY CPU USAGE INTEL i5 9400F

Sebastian_M_Intel — Tue, 10 Nov 2020 17:40:07 GMT

Hello Mack0,

Thank you for posting on the Intel® communities.

Based on screenshots that you provided, I can see that all the high workload is going to the CPU instead of the graphics card, so this can be part of of the problem. In order to better assist you, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:

Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".
Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).

2. Run the Intel® Processor Diagnostic Tool and send the results either in a screenshot or .txt file. To save the report, once the test is done, click on "File >> View Results File" and attach the .txt file to your reply.

3. Check with the motherboard's manufacturer (OEM) to make sure the graphics card is properly installed and configured.

4. Have you checked if this happens with a different game? If not, you may want to try reinstalling this game.

5. Make sure your system BIOS and drivers are up to date, check with the OEM as well for guidance on this.

Regards,

Sebastian M

Intel Customer Support Technician

Re:HEAVY CPU USAGE INTEL i5 9400F

Sebastian_M_Intel — Thu, 05 Nov 2020 14:29:52 GMT

Hello Mack0,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Sebastian M

Intel Customer Support Technician

Re:HEAVY CPU USAGE INTEL i5 9400F

Sebastian_M_Intel — Tue, 10 Nov 2020 17:37:39 GMT

Hello Mack0,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Sebastian M

Intel Customer Support Technician