topic Re:Turbo boost com defeito in Mobile and Desktop Processors

Turbo boost com defeito

Eduardo944 — Sat, 05 Dec 2020 04:50:56 GMT

Tenho um i7 10510u no meu notebook e quando eu vou jogar qualquer jogo tipo gta 5 até gta sa a potencia dele fica entre 2.5 e 2.6 ghz e dai meu fps fica bem baixo e quando eu abro aplicativos leves como o google a potencia dele fica na media de 4.7 4.8 ghz queria saber se n tem como arrumar porque parece que o turbo boost dele esta invertido funcionando em força total em coisa leves e onde era para ele usar a potencia para rodar os jogos ele abaixa

Re:Turbo boost com defeito

Sebastian_M_Intel — Mon, 07 Dec 2020 21:10:59 GMT

Hello Eduardo944,

Thank you for posting on the Intel® communities.

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.

The problem may be related to Intel® Turbo Boost as you mentioned, however; it sounds that it can be related to the way Operating System (OS) controls it.

In order to better assist you, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) and attach the report generated:

Open the application, check the "Everything" box, and click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
Click on the menu where it says "Summary" to change to "Detailed View".
To save your scan, click on "Next", then "Save".
Use the option under the reply window to attach the report to the thread (Drag and drop here or browse files to attach).

2. Run the Intel® Processor Diagnostic Tool and send the results either in a screenshot or .txt file. To save the report, once the test is done, click on "File >> View Results File" and attach the .txt file to your reply.

3. Run the Intel® Processor Identification Utility and send the report either in a screenshot or .txt file. Follow the instructions here.

4. Check with your system manufacturer (OEM) to make sure that Intel® Turbo Boost Technology is properly enabled in the BIOS.

5. Does this behavior happen only while playing this specific game GTA 5)? Or have you seen this problem in other games/tasks also?

6. While playing this game, provide a screenshot of the Task Manager. Please include a screenshot of the Performance and another one of the Processes tab.

Regards,

Sebastian M

Intel Customer Support Technician

Re:Turbo boost com defeito

Sebastian_M_Intel — Thu, 10 Dec 2020 15:03:41 GMT

Hello Eduardo944,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Sebastian M

Intel Customer Support Technician

Re:Turbo boost com defeito

Sebastian_M_Intel — Tue, 15 Dec 2020 23:50:21 GMT

Hello Eduardo944,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Sebastian M

Intel Customer Support Technician