topic Re: Can not install intel processor identification utility in Mobile and Desktop Processors

Can not install intel processor identification utility

Husneara — Fri, 11 Dec 2020 17:05:10 GMT

Hi everyone!

I am facing a problem with installing the intel processor identification utility. shows error code: 2417213376. Please help me to solve this issue.

Re: Can not install intel processor identification utility

AlHill — Fri, 11 Dec 2020 17:56:29 GMT

What is the processor model number?

Provide the link from where you are downloading the utility.

Doc (not an Intel employee or contractor)

Re: Can not install intel processor identification utility

LeonWaksman — Fri, 11 Dec 2020 20:52:25 GMT

Hi @Husneara

Did you tried to install the Intel Processor Diagnostic Tool? Do you have Windows 10 O.S.?

Leon

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 02:54:27 GMT

My pc processor number is :

Intel(R) Core(TM) i3-3220 CPU @ 3.30 GHz 3.30 GHz

I have downloaded it from this link:

http://support.intel.com/support/processors/tools/piu/sb/cs-014921.htm

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 02:56:30 GMT

No, I did not install Intel Processor Diagnostic Tool. I use Windows 7 OS.

Re: Can not install intel processor identification utility

AlHill — Sat, 12 Dec 2020 03:12:18 GMT

Download from here:

https://downloadcenter.intel.com/download/28539/Intel-Processor-Identification-Utility-Windows-Version

Doc (not an Intel employee or contractor)

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 03:16:42 GMT

I have attached the test result that I have done with Intel Processor Diagnostic Tool.

Re: Can not install intel processor identification utility

AlHill — Sat, 12 Dec 2020 03:25:03 GMT

Ok, are we talking about the Intel processor identification utility

or the Intel processor diagnostic tool?

I gave you a link to the Intel processor identification utility. Did you try it?

Doc (not an Intel employee or contractor)

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 04:04:24 GMT

Sorry, I did not find any link. Will you please send it again?

Re: Can not install intel processor identification utility

AlHill — Sat, 12 Dec 2020 04:13:46 GMT

scroll down in this thread.

Doc (not an Intel employee or contractor)

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 05:19:50 GMT

I am facing the same problem while installing it from your link.

Re: Can not install intel processor identification utility

AlHill — Sat, 12 Dec 2020 05:30:16 GMT

Then, you likely have a windows problem.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 10:30:10 GMT

Here are the results of the utility. Check out the attached files.

Re: Can not install intel processor identification utility

Husneara — Sat, 12 Dec 2020 17:10:07 GMT

Here is the txt. file

Re:Can not install intel processor identification utility

Alberto_Sykes — Thu, 17 Dec 2020 20:38:15 GMT

Hello Husneara, Thank you for posting in the Intel® Communities Support.

I just wanted to check if the issue with the Intel® Processor Identification Utility still persists and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel

Re:Can not install intel processor identification utility

Alberto_Sykes — Tue, 22 Dec 2020 22:47:06 GMT

Hello Husneara, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician

A Contingent Worker at Intel