LED-Post-Code 0x21h

AVMEDIA — Mon, 28 Dec 2020 09:35:50 GMT

Hi there

After the upgrade of my workstation/server with mainboard S5000XVN to Win10 and the build-in of a new harddisk, my serverboard won't start up again. (I also changed the CMOS-battery...)

After powering on the ID-LED lights on blue, the status LED flashes 5 times amber and goes into green status, the LSB-LED is green and the Bit 1 LED is red ==> 021xh-error (Initializing a chipset component).....

What happened that this error occured and how can I solve it?

Thanks for your help.

Re: LED-Post-Code 0x21h

SergioS_Intel — Tue, 29 Dec 2020 01:15:52 GMT

Hello AVMEDIA,

The interactive technical support for the Intel® Workstation Board S5000XVN you have requested has been discontinued. Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help.

You may also find the Discontinued Products website (https://www.intel.com/content/www/us/en/support/discontinued-products.html) helpful to address your request.

You can additionally find information on the post codes for your system here:

https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/s5000xvn/sb/418519_d66403_006_s5000xvn_tps_r1_5.pdf

Thank you for understanding.

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios

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LED-Post-Code 0x21h

Re: LED-Post-Code 0x21h