topic Re:Intel Extreme Tuning Utility does not show basic Tuning option in Mobile and Desktop Processors

Intel Extreme Tuning Utility does not show basic Tuning option

sharoak — Wed, 24 Feb 2021 21:48:54 GMT

I install the Intel Extreme Tuning Utility but does not show basic Tuning option!
Can you help me ?!

Re: Intel Extreme Tuning Utility does not show basic Tuning option

AlHill — Wed, 24 Feb 2021 21:52:35 GMT

What is your processor model number? If not an X or K processor, your processor is not supported by XTU.

Doc (not an Intel employee or contractor)

Re: Intel Extreme Tuning Utility does not show basic Tuning option

sharoak — Wed, 24 Feb 2021 21:56:59 GMT

i5 9600k

Re: Intel Extreme Tuning Utility does not show basic Tuning option

sharoak — Wed, 24 Feb 2021 21:55:37 GMT

image

Re: Intel Extreme Tuning Utility does not show basic Tuning option

sharoak — Wed, 24 Feb 2021 22:06:41 GMT

any tips ?

Re: Intel Extreme Tuning Utility does not show basic Tuning option

sharoak — Thu, 25 Feb 2021 22:01:22 GMT

Re:Intel Extreme Tuning Utility does not show basic Tuning option

Maria_R_Intel — Fri, 26 Feb 2021 02:59:18 GMT

Hello sharoak,

Thank you for posting on the Intel* Community.

I will proceed to check internally if the option was removed, please expect an update soon.

Best regards,

Maria R.

Intel Customer Support Technician

Re:Intel Extreme Tuning Utility does not show basic Tuning option

Maria_R_Intel — Tue, 16 Mar 2021 15:46:26 GMT

Hello sharoak,

Thank you very much for your patience.

Please check the below information:

When you open the XTU, do you see the ISO (Intel® Speed Optimizer) tab? If Basic Tuning isn’t displaying it should display the ISO (Speed Optimizer) tab instead. They are having similar features
If you can't see it then most likely you would need to wait for a BIOS update from the OEM (Mobo Manufacturer) to enable Intel® Speed Optimizer.
Alternatively, you could switch to Intel Performance Maximizer for easy overclocking.

Best regards,

Maria R.

Intel Customer Support Technician

Re:Intel Extreme Tuning Utility does not show basic Tuning option

Maria_R_Intel — Tue, 23 Mar 2021 02:09:59 GMT

Hello sharoak,

Were you able to check the previous post?

Let me know if you need more assistance.

Best regards,

Maria R.

Intel Customer Support Technician

Re:Intel Extreme Tuning Utility does not show basic Tuning option

Maria_R_Intel — Fri, 26 Mar 2021 00:19:10 GMT

Hello sharoak,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Maria R.

Intel Customer Support Technician