https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267171#M50426 <P>Hello gabe9,</P><P><BR /></P><P>&nbsp;</P><P>Were you able to check the previous post? </P><P>&nbsp;</P><P>Let me know if you need more assistance. </P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P>Maria R.&nbsp;&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Wed, 24 Mar 2021 03:47:52 GMT Maria_R_Intel 2021-03-24T03:47:52Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1264136#M50214 <P>Hi, I am getting some odd reports from the XTU utility.</P> <P>No problems besides the impossible readings.</P> <P>Is it a bug on XTU? or have been blessed by the CPU gods?&nbsp;</P> <P>Please be the second.</P> <P>Any insights?</P> Sun, 14 Mar 2021 05:49:24 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1264136#M50214 gabe9 2021-03-14T05:49:24Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1264616#M50249 <P>Hello gabe9, </P><P><BR /></P><P>Thank you very much for posting on the Intel Community. </P><P><BR /></P><P>I am currently checking your reports and images, please expect an update soon. </P><P><BR /></P><P>Best regards,</P><P>Maria R.</P><P>Intel Customer Support Technician</P><BR /> Tue, 16 Mar 2021 01:30:10 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1264616#M50249 Maria_R_Intel 2021-03-16T01:30:10Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1265083#M50275 <P>Thank you for patiently waiting.</P><P><BR /></P><P>I would like to recommend you the below steps:</P><P><BR /></P><UL><LI>Update your motherboard BIOS to the latest version, according to the Asus* website, the latest version available is the <B>2801 and you are currently using </B>2401. Please contact the motherboard manufacturer for guidance.</LI><LI>Please, reinstall the XTU tool following these steps: <A href="https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html" target="_blank">https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html</A></LI><LI>Test the tool again using the latest BIOS.</LI></UL><P><BR /></P><P>Please let us know the outcome.</P><P><BR /></P><P>Best regards,</P><P>Maria R.</P><P>Intel Customer Support Technician</P><P><BR /></P><P><BR /></P><BR /> Wed, 17 Mar 2021 07:25:07 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1265083#M50275 Maria_R_Intel 2021-03-17T07:25:07Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1265315#M50296 <P>Thank you for the recommendation.</P> <P>I will apply the MB bios update and report any news.</P> <P>Thanks,</P> Wed, 17 Mar 2021 22:32:08 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1265315#M50296 gabe9 2021-03-17T22:32:08Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1265833#M50339 <P>Hello gabe9,</P><P><BR /></P><P>We will be waiting to know the outcome, Thank you. </P><P><BR /></P><P>Best regards,</P><P>Maria R.</P><P>Intel Customer Support Technician</P><BR /> Fri, 19 Mar 2021 02:07:13 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1265833#M50339 Maria_R_Intel 2021-03-19T02:07:13Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267171#M50426 <P>Hello gabe9,</P><P><BR /></P><P>&nbsp;</P><P>Were you able to check the previous post? </P><P>&nbsp;</P><P>Let me know if you need more assistance. </P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P>Maria R.&nbsp;&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Wed, 24 Mar 2021 03:47:52 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267171#M50426 Maria_R_Intel 2021-03-24T03:47:52Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267308#M50435 <P>Hi Maria,</P> <P>Yes, I was able to upgrade the MB bios to 2801. After the upgrade, I was able to overclock to 5.3 Ghz. 0.2 more than before. I have not seen any spurious high readings; however, got a negative 3.7 once. Must have been a fluke. Still tweaking, I might be able to squeeze another 100 Mhz.</P> <P>Thanks for the help,</P> <DIV class="ms-editor-squiggler" style="color: initial; font: initial; font-feature-settings: initial; font-kerning: initial; font-optical-sizing: initial; font-variation-settings: initial; forced-color-adjust: initial; text-orientation: initial; text-rendering: initial; -webkit-font-smoothing: initial; -webkit-locale: initial; -webkit-text-orientation: initial; -webkit-writing-mode: initial; writing-mode: initial; zoom: initial; place-content: initial; place-items: initial; place-self: initial; alignment-baseline: initial; animation: initial; appearance: initial; aspect-ratio: initial; backdrop-filter: initial; backface-visibility: initial; background: initial; background-blend-mode: initial; baseline-shift: initial; block-size: initial; border-block: initial; border: initial; border-radius: initial; border-collapse: initial; border-end-end-radius: initial; border-end-start-radius: initial; border-inline: initial; border-start-end-radius: initial; border-start-start-radius: initial; inset: initial; box-shadow: initial; box-sizing: initial; break-after: initial; break-before: initial; break-inside: initial; buffered-rendering: initial; caption-side: initial; caret-color: initial; clear: initial; clip: initial; clip-path: initial; clip-rule: initial; color-interpolation: initial; color-interpolation-filters: initial; color-rendering: initial; color-scheme: initial; columns: initial; column-fill: initial; gap: initial; column-rule: initial; column-span: initial; contain: initial; contain-intrinsic-size: initial; content: initial; content-visibility: initial; counter-increment: initial; counter-reset: initial; counter-set: initial; cursor: initial; cx: initial; cy: initial; d: initial; display: block; dominant-baseline: initial; empty-cells: initial; fill: initial; fill-opacity: initial; fill-rule: initial; filter: initial; flex: initial; flex-flow: initial; float: initial; flood-color: initial; flood-opacity: initial; grid: initial; grid-area: initial; height: 0px; hyphens: initial; image-orientation: initial; image-rendering: initial; inline-size: initial; inset-block: initial; inset-inline: initial; isolation: initial; letter-spacing: initial; lighting-color: initial; line-break: initial; list-style: initial; margin-block: initial; margin: initial; margin-inline: initial; marker: initial; mask: initial; mask-type: initial; max-block-size: initial; max-height: initial; max-inline-size: initial; max-width: initial; min-block-size: initial; min-height: initial; min-inline-size: initial; min-width: initial; mix-blend-mode: initial; object-fit: initial; object-position: initial; offset: initial; opacity: initial; order: initial; origin-trial-test-property: initial; orphans: initial; outline: initial; outline-offset: initial; overflow-anchor: initial; overflow-wrap: initial; overflow: initial; overscroll-behavior-block: initial; overscroll-behavior-inline: initial; overscroll-behavior: initial; padding-block: initial; padding: initial; padding-inline: initial; page: initial; page-orientation: initial; paint-order: initial; perspective: initial; perspective-origin: initial; pointer-events: initial; position: initial; quotes: initial; r: initial; resize: initial; ruby-position: initial; rx: initial; ry: initial; scroll-behavior: initial; scroll-margin-block: initial; scroll-margin: initial; scroll-margin-inline: initial; scroll-padding-block: initial; scroll-padding: initial; scroll-padding-inline: initial; scroll-snap-align: initial; scroll-snap-stop: initial; scroll-snap-type: initial; shape-image-threshold: initial; shape-margin: initial; shape-outside: initial; shape-rendering: initial; size: initial; speak: initial; stop-color: initial; stop-opacity: initial; stroke: initial; stroke-dasharray: initial; stroke-dashoffset: initial; stroke-linecap: initial; stroke-linejoin: initial; stroke-miterlimit: initial; stroke-opacity: initial; stroke-width: initial; tab-size: initial; table-layout: initial; text-align: initial; text-align-last: initial; text-anchor: initial; text-combine-upright: initial; text-decoration: initial; text-decoration-skip-ink: initial; text-indent: initial; text-overflow: initial; text-shadow: initial; text-size-adjust: initial; text-transform: initial; text-underline-offset: initial; text-underline-position: initial; touch-action: initial; transform: initial; transform-box: initial; transform-origin: initial; transform-style: initial; transition: initial; user-select: initial; vector-effect: initial; vertical-align: initial; visibility: initial; -webkit-app-region: initial; border-spacing: initial; -webkit-border-image: initial; -webkit-box-align: initial; -webkit-box-decoration-break: initial; -webkit-box-direction: initial; -webkit-box-flex: initial; -webkit-box-ordinal-group: initial; -webkit-box-orient: initial; -webkit-box-pack: initial; -webkit-box-reflect: initial; -webkit-highlight: initial; -webkit-hyphenate-character: initial; -webkit-line-break: initial; -webkit-line-clamp: initial; -webkit-mask-box-image: initial; -webkit-mask: initial; -webkit-mask-composite: initial; -webkit-perspective-origin-x: initial; -webkit-perspective-origin-y: initial; -webkit-print-color-adjust: initial; -webkit-rtl-ordering: initial; -webkit-ruby-position: initial; -webkit-tap-highlight-color: initial; -webkit-text-combine: initial; -webkit-text-decorations-in-effect: initial; -webkit-text-emphasis: initial; -webkit-text-emphasis-position: initial; -webkit-text-fill-color: initial; -webkit-text-security: initial; -webkit-text-stroke: initial; -webkit-transform-origin-x: initial; -webkit-transform-origin-y: initial; -webkit-transform-origin-z: initial; -webkit-user-drag: initial; -webkit-user-modify: initial; white-space: initial; widows: initial; width: initial; will-change: initial; word-break: initial; word-spacing: initial; x: initial; y: initial; z-index: initial;">&nbsp;</DIV> Wed, 24 Mar 2021 11:28:46 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267308#M50435 gabe9 2021-03-24T11:28:46Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267518#M50446 <P>Hello gabe9,</P><P><BR /></P><P>Thank you very much for let us know!</P><P><BR /></P><P>I'm glad to hear that your XTU is now reporting proper frequency. </P><P><BR /></P><P>Please let us know if you need further assistance or if we can proceed to close this thread. </P><P><BR /></P><P>Best regards,&nbsp;</P><P>Maria R.&nbsp;&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Wed, 24 Mar 2021 22:00:00 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1267518#M50446 Maria_R_Intel 2021-03-24T22:00:00Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1268850#M50544 <P>Hello gabe9,</P><P><BR /></P><P>Were you able to check the previous post? </P><P>&nbsp;</P><P>Let me know if you need more assistance. </P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P>Maria R.&nbsp;&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Mon, 29 Mar 2021 16:57:15 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1268850#M50544 Maria_R_Intel 2021-03-29T16:57:15Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1269433#M50589 <P>Hi Maria,</P> <P>Yes, I was able to repeat the minus 3.7 GHz reading. It occurs when the machine wakes from sleep. Is there something it can be done to fix it?</P> <P>&nbsp;</P> <P>Thanks,</P> Wed, 31 Mar 2021 03:01:51 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1269433#M50589 gabe9 2021-03-31T03:01:51Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1270013#M50605 <P>Hello gabe9,</P><P><BR /></P><P>Thank you for let us know. </P><P><BR /></P><P>We will proceed to check this internally, but first, can you please provide the below details?</P><P><BR /></P><UL><LI>Are you having performance issues or crashes on the system?</LI><LI>Provide a screenshot to verify how the device manager is detecting the frequency and also, the BIOS, please. </LI></UL><P><BR /></P><P>Best regards,</P><P>Maria R.</P><P>Intel Customer Support Technician</P><BR /> Thu, 01 Apr 2021 16:19:37 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1270013#M50605 Maria_R_Intel 2021-04-01T16:19:37Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1271300#M50712 <P>Hello gabe9,</P><P><BR /></P><P>Were you able to check the previous post? </P><P>&nbsp;</P><P>Let me know if you need more assistance. </P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P>Maria R.&nbsp;&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Tue, 06 Apr 2021 17:03:16 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1271300#M50712 Maria_R_Intel 2021-04-06T17:03:16Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1272492#M50753 <P>Hello gabe9,</P><P><BR /></P><P>We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.</P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P>Maria R.&nbsp;&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Fri, 09 Apr 2021 23:46:49 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/XTU-7-3-00-33-reporting-17GHz-CPU-frequency/m-p/1272492#M50753 Maria_R_Intel 2021-04-09T23:46:49Z