topic Re: It is possible to fake / remarked processors i bought? in Mobile and Desktop Processors

Re: It is possible to fake / remarked processors i bought?

Matthew888 — Thu, 29 Apr 2021 17:12:55 GMT

Hello, I have the FPO and serial # on a suspect processor. I ran it through the warrantee section of the Intel site to make sure its valid and only get the response back that it is a tray processor. I need to know if these CPUs are remarked and were delidded as I suspect that they are. The utility tool reads that it is a production CPU but I would like to know if you can tell by the serial # if its belongs to the FPO.

Serial # 3E426148A1712

FPO # X848B673

is there a way to confirm that the serial # really belongs to the FPO listed above?

This was not purchased from a authorized reseller / Franchise disti.

All are over heating and feel they were delidded and remarked with a newer Date Code. How can I prove this if my hunch is correct?

Re: It is possible to fake / remarked processors i bought?

Matthew888 — Wed, 05 May 2021 18:07:49 GMT

All Set. figured it out user error

Re:Re: It is possible to fake / remarked processors i bought?

DeividA_Intel — Wed, 05 May 2021 21:23:21 GMT

Hello Matthew888,

Based on your last post, looks like you found the solution to your issue and I appreciate the update. Also, I would like to share with you a link that can help you in this kind of situation:

- Where Can I Find Intel® Boxed Processor Numbers for Warranty?: https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html

If you have any issue with your processor, do not hesitate to open a new thread or you can get in contact with us directly:

- US Canada: https://www.intel.com/content/www/us/en/support/contact-support.html#@11

- Europe, Middle East, and Africa: https://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html

- Asia-Pacific: https://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html

- Latin America: https://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html

Please keep in mind that this thread will no longer be monitored by Intel.

Regards,

Deivid A.

Intel Customer Support Technician