topic Re: BSOD Possible Faulty Processor in Mobile and Desktop Processors

BSOD Possible Faulty Processor

Maxord11 — Fri, 25 Jun 2021 00:20:00 GMT

I found that my computer BSOD every time it is in a fullscreen instance. I have gotten DPC Watchdog, Machine Check, and WHEA Uncorrectable Errors. Not sure what the problem is. Attached is the event viewer.

Re: BSOD Possible Faulty Processor

AlHill — Fri, 25 Jun 2021 01:12:51 GMT

Everyone wants to jump on the processor. Let's try the IPDT first:

https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

Oh, and tell us what processsor you have.

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Re: BSOD Possible Faulty Processor

Maxord11 — Fri, 25 Jun 2021 01:23:13 GMT

Pass across the board.

My processor is a i7-9700k 3.60GHz

Re: BSOD Possible Faulty Processor

AlHill — Fri, 25 Jun 2021 01:24:47 GMT

Then, your problem lies elsewhere.

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Re: BSOD Possible Faulty Processor

Maxord11 — Fri, 25 Jun 2021 01:31:47 GMT

Ok. Here's what it gave me.

Re: BSOD Possible Faulty Processor

AlHill — Fri, 25 Jun 2021 01:37:37 GMT

Well, you are not running Intel graphics, so we can rule that out.

Have you updated your bios?

Latest nvidia driver?

All other board drivers updated?

With all of the errors, have you tried swapping memory, or using different memory?

When did this start happening?

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Re: BSOD Possible Faulty Processor

Maxord11 — Fri, 25 Jun 2021 01:44:38 GMT

To answer in order:

No, I have not. I have tried to figure out Gigabyte's reflash stuff, but it is confusing to me and I know how bad it is to screw up.

I have the supported driver for the 550ti, but my 1660ti ran the most recent drivers. It also had Machine Check Error BSODs.

I have went through the Device Manager with the update driver option, but other than that, I have no idea how to find that stuff.

I have not touched my memory. I have contemplated Memtest, but it confuses me as well.

This started about three Nvidia updates ago. So around April-May 2021.

Re: BSOD Possible Faulty Processor

AlHill — Fri, 25 Jun 2021 01:53:41 GMT

My first recommendation is to seek Gigabytes help in updating the bios.

And, I would reseat the memory and other cards.

Doc (not an Intel employee or contractor)
[Windows 11, aka the next Vista, has a centered task bar and lots of HYPE]

Re: BSOD Possible Faulty Processor

Maxord11 — Sat, 26 Jun 2021 21:43:33 GMT

I updated the chipset software and BIOS to F6e.

It seems to quiet down, but I'll give it a week before declaring it a solution.

Also, ran Memtest86 and found no memory issues. Will reseat if it BSOD's again.

Re: BSOD Possible Faulty Processor

AlHill — Sun, 27 Jun 2021 01:43:42 GMT

Let us know how it works out.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Re: BSOD Possible Faulty Processor

Maxord11 — Tue, 29 Jun 2021 10:06:55 GMT

It seems to have quelled the problem. Though, I might revisit this thread when I get my graphics card back or if the problem comes back. Thank you much!