topic Computer begin randomly freezing and fans max out after installing intel drivers ? in Mobile and Desktop Processors

Computer begin randomly freezing and fans max out after installing intel drivers ?

Segelmange — Sat, 31 Jul 2021 00:59:09 GMT

Hi guys,

I completed my computer build a couple of month back and initially everything worked fine. Then a couple of month in my computer started to randomly freeze at the same time as the fans went to max revs and the computer hangs. I have an i9 10th gen 10900K processor and the freeze behaviour started after I installed new drivers to my processor. Nowadays the computer updates lots of programs all the time without notifying the user so I cannot be sure. But have anyone of you come a cross the same error? I seem to remember the intel driver installation software stating this install cannot be reversed.

Any advise is apreciated

Regards
Segelmange

Re:Computer begin randomly freezing and fans max out after installing intel drivers ?

David_G_Intel — Mon, 09 Aug 2021 17:17:08 GMT

Hello Segelmange

Thank you for posting on the Intel️® communities. Please share with us the following information:

Which other updates did you complete on your system?
Did you recently install any new software?
Intel® System Support Utility (Intel® SSU) results
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".

Regards,

David G

Intel Customer Support Technician

Re:Computer begin randomly freezing and fans max out after installing intel drivers ?

David_G_Intel — Fri, 13 Aug 2021 23:30:00 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

Re:Computer begin randomly freezing and fans max out after installing intel drivers ?

David_G_Intel — Thu, 19 Aug 2021 16:25:08 GMT

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

David G.

Intel Customer Support Technician

Re: Computer begin randomly freezing and fans max out after installing intel drivers ?

Segelmange — Thu, 30 Dec 2021 13:52:57 GMT

Hi David,

Thank you for monitoring my reqest for assistance, and sorry for not updating the request.

The issue with the fans and freeze has been resolved. Unfortunately I cannot recall what sorted the issue, but is is solved.

Please close this request.

Again, thank you for your assistance.

Regards,
Magnus