topic Re: usb device not recognized code 43 in Mobile and Desktop Processors

usb device not recognized code 43

TDrag1 — Fri, 20 Aug 2021 08:42:06 GMT

My computer doesn't recognize the USB and shows an error message

Device USB\VID_0000&PID_0002\5&5483953&0&1 was configured.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.19041.488
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\ROOT_HUB30\4&1699377a&1&0

Do you have a way to fix it? Ty

Re: usb device not recognized code 43

AlHill — Fri, 20 Aug 2021 10:08:17 GMT

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

Re: usb device not recognized code 43

TDrag1 — Fri, 20 Aug 2021 11:22:39 GMT

Thanks for helping me

Re: usb device not recognized code 43

n_scott_pearson — Fri, 20 Aug 2021 23:43:39 GMT

What are you plugging in that is not being recognized?

...S

Re: usb device not recognized code 43

TDrag1 — Sat, 21 Aug 2021 04:50:56 GMT

I use a type C cable to connect to my phone .

Re: usb device not recognized code 43

n_scott_pearson — Sat, 21 Aug 2021 17:22:04 GMT

And does it work if you attempt this with a Type-C-to-Type-A USB Cable?

...S