https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340689#M55097 <P>Hello yxxu2</P><P>No problem, and thank you for your response.</P><P>Yes, the best is to check directly with <A href="https://www.dell.com/support/home/en-us?lwp=rt" rel="noopener noreferrer" target="_blank">DELL* Support</A> since they are the manufacturers of the computer and hopefully they may help with this request.</P><P>Having said that, we will proceed to close this thread now. Thank you for your understanding.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Wed, 01 Dec 2021 20:39:40 GMT AndrewG_Intel 2021-12-01T20:39:40Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1339769#M55033 <P>您好，如题，我在下载thunderbolt controller driver的时候碰到了‘error 0x80070643’的错误，我想知道如何能解决这个问题并且成功下载，谢谢（附件是错误日志，分类中我没有找到有关thunderbolt的类别，因此随便选了一个）</P> Sun, 28 Nov 2021 21:28:28 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1339769#M55033 yxxu2 2021-11-28T21:28:28Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340020#M55053 <P>Hello <a href="https://community.intel.com/t5/user/viewprofilepage/user-id/200261">@yxxu2</a></P><P>Thank you for posting on the Intel® communities.</P><P>请通知您，我只能使用英语提供支持。我使用 Web 翻译工具来翻译这种响应，因此可能会出现一些不准确的翻译。</P><P><BR /></P><P>Intel provides support for Thunderbolt on Intel® NUC products. However, checking the log that you shared we noticed several entries and references to "Dell". Is your computer a "Dell* system"? Or could you please confirm the model and manufacturer of the computer?</P><P><BR /></P><P>Please note that Thunderbolt™ is a technology that computer manufacturers (OEM) customize for their platforms. Intel provides firmware and driver updates directly to OEMs (HP*, Lenovo*, Dell*, and so on)&nbsp;and <B>doesn't support their products</B>. It is OEMs' responsibility to test and validate updates before posting them for customers on their support websites. For more details, please refer to this article: <A href="https://www.intel.com/content/www/us/en/support/articles/000024279/boards-and-kits.html" rel="noopener noreferrer" target="_blank"><I>Support Options for Thunderbolt™</I></A></P><P><BR /></P><P>If this Thunderbolt* driver issue is not regarding an Intel® NUC, we kindly recommend reviewing this with your manufacturer for the latest updates and technical support information. If you need help with Thunderbolt™ on an OEM computer, please&nbsp;<A href="https://www.intel.com/content/www/us/en/support/topics/oems.html" rel="noopener noreferrer" target="_blank">contact the OEM</A>.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Mon, 29 Nov 2021 21:53:21 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340020#M55053 AndrewG_Intel 2021-11-29T21:53:21Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340107#M55062 Sorry for that, I thought Chinese was available for support, my computer is Alienware 51m from Dell and I don’t know whether Intel or Dell is responsible for this, I’ll ask for help from Dell support later if you couldn’t have a specific answer to this problem, anyway, thanks a lot Tue, 30 Nov 2021 03:10:49 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340107#M55062 yxxu2 2021-11-30T03:10:49Z https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340689#M55097 <P>Hello yxxu2</P><P>No problem, and thank you for your response.</P><P>Yes, the best is to check directly with <A href="https://www.dell.com/support/home/en-us?lwp=rt" rel="noopener noreferrer" target="_blank">DELL* Support</A> since they are the manufacturers of the computer and hopefully they may help with this request.</P><P>Having said that, we will proceed to close this thread now. Thank you for your understanding.</P><P><BR /></P><P>Best regards,</P><P>Andrew G.</P><P>Intel Customer Support Technician</P><BR /> Wed, 01 Dec 2021 20:39:40 GMT https://community.intel.com/t5/Mobile-and-Desktop-Processors/%E6%88%91%E7%9A%84thunderbolt-controller-driver%E7%9A%84%E4%B8%8B%E8%BD%BD%E5%87%BA%E7%8E%B0%E9%94%99%E8%AF%AF/m-p/1340689#M55097 AndrewG_Intel 2021-12-01T20:39:40Z