topic Re:SM Bus Controller & PCI problem in Mobile and Desktop Processors

SM Bus Controller & PCI problem

Kins — Tue, 14 Dec 2021 09:44:59 GMT

Hello.

I built a new computer this week-end with a brand new I7 12700k.
I have in my device manager (win 11) problems with drivers for the PCI Bus Controller and PCI.
I have been trying to find a way to make it right but when I'm trying to use the Intel logiciel for the PCI Bus Controller I have a 0x00004e24 error...

What can I do?

Thanx

Re:SM Bus Controller & PCI problem

David_G_Intel — Wed, 15 Dec 2021 00:15:10 GMT

Hello Kins

Thank you for posting on the Intel️® communities. Please share more information with us for a better understanding:

Did this start after you installed Windows 11?
Can you share screenshots of the errors?
Did you reinstall the OS?
Are the two devices showing the same error?
Intel® System Support Utility (Intel® SSU) results
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".

Regards,

David G

Intel Customer Support Technician

Re: SM Bus Controller & PCI problem

Kins — Wed, 15 Dec 2021 13:59:47 GMT

Thank you for your answer David but like always, I did manage to fix it with after cleaning my drivers.
Just one PCI device that windows 11 doesn't recogniseto go. I'll make another Topic if I have a problem with this one.

Thank you.

Re:SM Bus Controller & PCI problem

David_G_Intel — Wed, 15 Dec 2021 17:30:41 GMT

We are glad to know you found a solution, since the thread is solved we will close it now.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

David G

Intel Customer Support Technician