topic Error 182 when installing Radeon RX Vega M Graphics for Core i7-8705G in Mobile and Desktop Processors

Error 182 when installing Radeon RX Vega M Graphics for Core i7-8705G

kiegel — Sat, 25 Dec 2021 07:46:19 GMT

My system is as follows:

Spectre x360 - 15-ch032ng
CPU: Intel Core i7-8705G
GPU: Radeon RX Vega M GL
Windows 11 (clean install)

I downloaded the Radeon RX Vega M Graphics Driver from here:

https://www.intel.com/content/www/us/en/download/19282/radeon-rx-vega-m-graphics.html
- Date: 11/23/2021
- Microsoft Version: 30.0.13025.1000
- AMD Version: 21.30.25.01

It says it should be compatible with Core i7-8705G.

But then I run into this error, when I try to install the Radeon-GPU-driver

Error 182 – Radeon™ Software Install Detected AMD Graphics Hardware in Your System Configuration That Is Not Supported With This Software Installation

Any help is appreciated. Thank you!

Re: Error 182 when installing Radeon RX Vega M Graphics for Core i7-8705G

LeonWaksman — Sat, 25 Dec 2021 08:08:49 GMT

After installing Windows 11, did you installed the Chipset Driver? (you may install the driver for Windows 10 as well).

Leon

Re: Error 182 when installing Radeon RX Vega M Graphics for Core i7-8705G

kiegel — Sat, 25 Dec 2021 10:06:46 GMT

Hey Leon, yes - I installed all other chipset drivers, but this doesn't change anything.

As I workaround I did the following

- Install the old Radeon 18.50.08 (25.20.15008.2, 03/19/2019) from HP

- extract the new Radeon 21.30.25.01 (30.0.13025.1000, 11/23/2021) from Intel (install would still fail)

- go to device manager > Radeon RX Vega M > update drivers > search computer > select from list > disk > "...\21.30.25.01_210929a-373198C_WHQL_Intel_P22\Packages\Drivers\Display\WT6A_INF" > "Radeon RX Vega M GL Graphics

- confirm "Warning: It is is not recommended to install this diver ..."

I would be interested to hear if other people have the same issues...

Re: Error 182 when installing Radeon RX Vega M Graphics for Core i7-8705G

LeonWaksman — Sat, 25 Dec 2021 13:14:56 GMT

You may also want to manually update the registry key (as described in this tutorial, para 9). BTW, I installed this driver on NUC8i7HVK without errors.

Leon

Re: Error 182 when installing Radeon RX Vega M Graphics for Core i7-8705G

kiegel — Fri, 14 Jan 2022 13:28:55 GMT

Sadly the problem persists with the newest driver version offered by Intel driver and support assistent.

Date: 12/28/2021
Microsoft Version: 30.0.13037.4001
AMD-Version: 21.30.37.04

I still get the Error 182 - Radeon Software-Installation detected grafics hardware in your system configuration, that is not supported by this software installation.

This is ridiculous - the only graphics hardware in my setup is inside the Intel i7-8705G - why is not supported by the update recommended by Intel driver and support assistent. Tbh it's very frustrating...