topic Re:i7-9700K High temps when just browsing or loading websites in Mobile and Desktop Processors

i7-9700K High temps when just browsing or loading websites

marcelkoks — Thu, 06 Jan 2022 08:35:50 GMT

Hello so my i7 has very high temps when i literally only use web browser or loading a website. Same in gaming, temps goes up to like 70. Even after i clean up my whole PC, changed thermal paste and changed my water cooling temps are the same. Heres a pic how it looks when im loading a random website. Temp jumps like to 70 when loading and goes back.

Re:i7-9700K High temps when just browsing or loading websites

David_G_Intel — Thu, 06 Jan 2022 20:52:53 GMT

Hello marcelkoks

Thank you for posting on the Intel️® communities. Please share with us the following information:

When did this issue start?
Is the cooling system working properly?
Did you overclock the processor?
How do you measure the temperatures?
Intel® Processor Diagnostic Tool results:
- https://www.intel.com/content/www/us/en/download/15951/intel-processor-diagnostic-tool.html
Intel® System Support Utility (Intel® SSU) results:
- Download the Intel SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-
- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View".
- Click on the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click on "Next", then "Save".

Regards,

David G

Intel Customer Support Technician

Re: i7-9700K High temps when just browsing or loading websites

marcelkoks — Fri, 07 Jan 2022 09:23:36 GMT

I Dont know when did the issue started, I noticed it when i installed MSI Afterburner and have seen these temps
Cooling system is working
No i didnt, but i have maximum performance plan in power management
I measure temps with msi afterburner
Intel® Processor Diagnostic Tool results - when i was taking the test my whole pc was lagging and i couldnt do anything, usage was 100% and temp about 84
Intel® System Support Utility (Intel® SSU) results

Re: Re:i7-9700K High temps when just browsing or loading websites

marcelkoks — Fri, 07 Jan 2022 09:25:28 GMT

Here are the results

Re:i7-9700K High temps when just browsing or loading websites

David_G_Intel — Fri, 07 Jan 2022 21:46:01 GMT

Thanks for the information. Checking the reports provided it does seem that your system has high temperatures but it's not overheating, the maximum temperature allowed for this processor is 100°C. I also noticed that your BIOS is not updated and the memory is running outside specifications. The maximum memory speed allowed as per specifications is 2666MHz and your current memory is running at 3200MHz, to change this you will need to modify BIOS settings. For both of these recommendations you will need to contact the motherboard manufacturer. Let us know if you have any questions.

Regards,

David G

Intel Customer Support Technician

Re:i7-9700K High temps when just browsing or loading websites

David_G_Intel — Wed, 12 Jan 2022 20:09:22 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

David G.

Intel Customer Support Technician

Re:i7-9700K High temps when just browsing or loading websites

David_G_Intel — Fri, 14 Jan 2022 23:05:59 GMT

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

David G.

Intel Customer Support Technician

Re: i7-9700K High temps when just browsing or loading websites

AlHill — Sun, 11 Sep 2022 06:44:51 GMT

@Davidjhon For your 3rd gen processor, I would reapply the thermal paste, and make sure the heatsink is clear of all dust, that the cpu fan is working, and the case fans are working.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]