topic XTU's Monitors are not displaying any data in Mobile and Desktop Processors

XTU's Monitors are not displaying any data

pherNex — Mon, 24 Jan 2022 07:25:35 GMT

Hello,

I have been trying to overclock my CPU using XTU. However none of the monitors or sensors are displaying any data for me. All the values are at 0 and the graph is not displaying any data either. (See screenshots below)

HWMonitor and CPU-Z can display all of my CPU Stats perfectly.

I have attempted a full uninstall multiple times, different versions of XTU and my processor is supported by XTU (i7 7700K).

Following screenshots are of XTU, CPU-z and HWMonitor.

Thanks in Advance.

Re:XTU's Monitors are not displaying any data

DeividA_Intel — Tue, 25 Jan 2022 09:12:02 GMT

Hello pherNex,

Thank you for posting on the Intel® communities.

Bear in mind that Intel does not advise nor provide support for overclocking, if you would like to overclock your CPU I recommend you to check with the laptop or motherboard (if desktop computer) to get instructions and recommendations.

However, in order to better assist you, please provide the following:

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.

Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
To save your scan, click Next and click Save.

2. Provide th elogs ofr the Intel® Extreme Tuning Utility (Intel® XTU):

Dico C> tab view> hidden item check>program data> intel> Intel XTU> ctrl C> paste on the deskstop>right click on the file>send to> compressed zip>send

Best regards,

Deivid A.

Intel Customer Support Technician

Re:XTU's Monitors are not displaying any data

DeividA_Intel — Thu, 27 Jan 2022 19:09:17 GMT

Hello pherNex,

Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.

Regards,

Deivid A.

Intel Customer Support Technician

Re:XTU's Monitors are not displaying any data

DeividA_Intel — Tue, 01 Feb 2022 00:25:46 GMT

Hello pherNex,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Deivid A.

Intel Customer Support Technician