topic Re:Having Blue Screens with Intel Smart Sound Technology OED in Mobile and Desktop Processors

Having Blue Screens with Intel Smart Sound Technology OED

grayArk — Sun, 20 Feb 2022 03:41:55 GMT

I'm having problems with my laptop specifically the IntcdOED.sys

When my laptop's unplugged and goes to sleep, waking it would cause BSODs. I tried several fixes like reverting back to Windows 10, uninstalling updates, system restore, and resetting the computer.

Re:Having Blue Screens with Intel Smart Sound Technology OED

Jean_Intel — Tue, 22 Feb 2022 21:30:25 GMT

Hello @grayArk

For drivers and support for Intel® Smart Sound Technology on your laptops, we recommend that you refer back to your motherboard vendor (OEMs) for your laptop as they can provide you with the required support.

I hope you find this information useful.

Best regards,

Jean O.

Intel Customer Support Technician

Re:Having Blue Screens with Intel Smart Sound Technology OED

Jean_Intel — Thu, 24 Feb 2022 17:23:42 GMT

Hello @grayArk.

I hope you are doing fine.

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Jean O.

Intel Customer Support Technician