topic Re: Can't install missing drivers in Mobile and Desktop Processors

Can't install missing drivers

JustMe — Sun, 06 Mar 2022 17:12:45 GMT

Hello, I hope that someone can help me please.

Yesterday I did a clean install of windows 10, installed some drivers and did windows update.
Now I notice that some drivers are missing and I don't know how to fix it.
I tried to reinstall the MEI drivers, but it says "fatal error during installation".

Here are the pics that show the yellow warnings:
https://ibb.co/2KNPMD0
https://ibb.co/M8L0x0H

Please bare with me, my level with computers is basic.

My specs:
Windows 10 Home
Graphics: MSI GTX750 Ti TwinFrozr OC 2GB DDR5
Cpu: Intel Core i5 4570 (3.2GHz) Socket 1150
Motherboard: Asus B85M-G
Monitor: LG 22MN430M-B IPS 21.5" FHD 16:9 75Hz FreeSync - 22MN430

Thank you for reading.

Re: Can't install missing drivers

Data129 — Sun, 06 Mar 2022 18:17:54 GMT

Do you have a serial port? That might be the unknown device. The sm bus, the chipset driver should take care of that one.

Re: Can't install missing drivers

JustMe — Wed, 09 Mar 2022 15:43:13 GMT

Thank for replying. I apologize for the late response.
I did re-download and install the chipset and it did fix the sm bus. Now there's only the unkown device, i says this:
https://ibb.co/N3Ysycn

I had to search what a serial port is, I don't have anything to connect to those.

Re:Can't install missing drivers

DeividA_Intel — Mon, 14 Mar 2022 16:39:38 GMT

Hello JustMe,

Thank you for posting on the Intel® communities.

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

Discontinued Products:

https://www.intel.com/content/www/us/en/support/discontinued-products.html

Please keep in mind that this thread will no longer be monitored by Intel.

Regards,

Deivid A.

Intel Customer Support Technician