topic Question on 12th gen CPU warranty in Mobile and Desktop Processors

Question on 12th gen CPU warranty

matinosek — Thu, 10 Mar 2022 12:45:15 GMT

Hello, I am an Intel user from Poland. Unfortunately I can't find my purchase proof. I have all needed numbers. Can I still use my valid warranty?

Re: Question on 12th gen CPU warranty

n_scott_pearson — Thu, 10 Mar 2022 18:32:12 GMT

Have you gone to this site: Determine if Your Product Is Still Under Warranty and entered your processor's information?

...S

Re:Question on 12th gen CPU warranty

Jean_Intel — Thu, 10 Mar 2022 22:05:11 GMT

Hello @matinosek.

If I may interrupt here, your unit will still be under warranty; however, we may require proof of purchase to process some warranty options, refund as an example.

I hope you find this information useful.

Best regards.

Jean O.

Intel Customer Support Technician.

Re:Question on 12th gen CPU warranty

Jean_Intel — Mon, 14 Mar 2022 15:19:55 GMT

Hello @matinosek

We hope you are doing fine.

We have not heard back from you. So we will close this thread, if you need any additional information, please submit a new question as this thread will no longer be monitor

Best regards.

Jean O.

Intel Customer Support Technician.