topic Re:real or fake 12th gen CPU - Square logo in Mobile and Desktop Processors

real or fake 12th gen CPU - Square logo

HSeldon — Tue, 17 May 2022 13:49:09 GMT

Hello, are those looking like real ones? There is a two-square logo instead of the usual circle and also there is a qr code.

Thanks

Re:real or fake 12th gen CPU - Square logo

DeividA_Intel — Wed, 18 May 2022 16:37:52 GMT

Hello HSeldon,

Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your Intel® Core™ i3-12100 Processor and other processors.

In this case, I recommend you to check the serial number and the batch number of the processor in the Intel warranty center to confirm if those are legit Intel products:

Intel tool: https://supporttickets.intel.com/warrantyinfo?lang=en-US

To be able to find the serial number (ATPO) and batch number (FPO), please check the following link:

Where Can I Find Intel® Boxed Processor Numbers for Warranty: https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html

If you have any questions, please let me know.

Regards,

Deivid A.

Intel Customer Support Technician

Re:real or fake 12th gen CPU - Square logo

DeividA_Intel — Fri, 20 May 2022 14:58:56 GMT

Hello HSeldon,

After checking your thread, I would like to know if you need further assistance.

If so, please let me know.

Regards,

Deivid A.

Intel Customer Support Technician

Re:real or fake 12th gen CPU - Square logo

DeividA_Intel — Tue, 24 May 2022 18:10:44 GMT

Hello HSeldon,

We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.

Regards,

Deivid A.

Intel Customer Support Technician