topic Problema actualziación Gráficos Intel®: Controladores DCH de Windows in Mobile and Desktop Processors

Problema actualziación Gráficos Intel®: Controladores DCH de Windows

Elías — Mon, 15 Aug 2022 03:11:04 GMT

Desde que instalé la ultima actualización de Gráficos Intel®: Controladores DCH de Windows, mi RAM tiene un mal funcionamiento, fuera del habitual y el Asistente del controlador y asistencia técnica Intel no me reconoce la actualización, por lo que debo instalarla de nuevo.

Trabajo en el medio Audiovisual y de manera urgente busco ayuda ya que mi PC es mi herramienta de trabajo.

Re:Problema actualziación Gráficos Intel®: Controladores DCH de Windows

Steven_Intel — Tue, 16 Aug 2022 19:31:57 GMT

Hello Elías,

Thank you for posting on the Intel® communities.

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. To better assist you, we use a translation tool, hence; the translation may not be completely accurate.

In order to better assist you, please provide the following information:

Describe the RAM performance issue, how are you measuring it and how does it difference from its performance before the update.

Download the Intel® SSU https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

Open the application and select "Everything", click on "Scan" to see the system and device information. By default, Intel® SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". To save your scan, click on "Next", then "Save". Please attach the file to your reply.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Problema actualziación Gráficos Intel®: Controladores DCH de Windows

Steven_Intel — Fri, 19 Aug 2022 21:53:08 GMT

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Problema actualziación Gráficos Intel®: Controladores DCH de Windows

Steven_Intel — Wed, 24 Aug 2022 22:10:29 GMT

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.