topic Getting Blue screen error after install Intel Processor. in Mobile and Desktop Processors

Getting Blue screen error after install Intel Processor.

thenewcanvasco1 — Wed, 31 Aug 2022 16:56:23 GMT

Recently, I purchased Intel BX80660E52630V4 and installed it into my system. After installing it I started getting a Blue screen error. I am not sure if it is because of the processor or RAM. I am think it is because of my processor because I started getting this error after changing my processor. Please help me.

Re: Getting Blue screen error after install Intel Processor.

AlHill — Wed, 31 Aug 2022 17:46:27 GMT

Before you blame the processor, did you bother to check if the motherboard's bios actually supports the processor?

What is the model number of your motherboard?

If it is a faulty processor, return it to the place of purchase.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Getting Blue screen error after install Intel Processor.

thenewcanvasco1 — Thu, 01 Sep 2022 09:10:00 GMT

Thanks for your response. I am not sure. I am not a tech person. It can be because of RAM, My system worked fine for a few days after changing the processor.

Re: Getting Blue screen error after install Intel Processor.

AlHill — Thu, 01 Sep 2022 10:49:00 GMT

You need to verify if the motherboard bios supports your processor.

Take the machine to a repair shop and have them do the processor check, and verify the memory.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re:Getting Blue screen error after install Intel Processor.

JosueO_Intel — Thu, 01 Sep 2022 15:32:31 GMT

Hello thenewcanvasco1,

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, I am glad to see that fellow community members have the knowledge and they jumped in and are helping you. You may also find the Discontinued Products website helpful to address your request.

https://www.intel.com/content/www/us/en/support/discontinued-products.html

You can verify this product's discontinuance status at the Intel Product Specifications website > Product Status > "Discontinued".

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Josue O.

Intel Customer Support Technician