topic Re: XTU update. in Mobile and Desktop Processors

XTU update.

spooledup — Sat, 17 Sep 2022 08:05:19 GMT

Just updated XTU. The update blew out all of my OC settings and I cannot update them. The "Apply" doesn't highlight when I make a change. Do you even test this crap before you push it on people?? Now I have to come on this site and register? All of my OC settings are gone. All of the testing and adjustments I have to go through again! TEST YOUR SOFTWARE UPDATES. z690-a motherboard and 12700k cpu.

Re: XTU update.

spooledup — Sat, 17 Sep 2022 08:21:27 GMT

Where can get the old versions of XTU?

Re: XTU update.

spooledup — Sat, 17 Sep 2022 09:20:44 GMT

The XTU update disabled P and E core control in my BIOS. The update should NOT change any BIOS configuration parameters!

Re: XTU update.

spooledup — Sat, 17 Sep 2022 09:50:07 GMT

When I enabled P and E core control in BIOS XTU allowed me to "Apply" the changes. Now when I go back in to XTU it won't let me change the multiplier even though P and E core control are still enabled in the BIOS "Apply" doesn't become highlighted.

Re:XTU update.

Jean_Intel — Mon, 19 Sep 2022 19:38:04 GMT

Hello spooledup,

Thank you for posting on the Intel️® communities.

To have a better understanding of your issue, please provide me with the following:

What is the XTU version you installed?
What installation steps did you follow?
Is the Apply option gray-out?
Do you receive any error messages? If so, please provide me with a screenshot of the error message.

Best regards,

Jean O.

Intel Customer Support Technician

Re: Re:XTU update.

spooledup — Tue, 20 Sep 2022 15:23:31 GMT

What is the XTU version you installed? 7.8.1.20
What installation steps did you follow? Used the windows installer.
Is the Apply option gray-out? Yes, and when I try to change a multiplier it doesn't change color and allow the update.
Do you receive any error messages? If so, please provide me with a screenshot of the error message. No error message. The "Apply" button just doesn't do anything.

Just tried the new version that came out yesterday 7.9.0.24. The problem is fixed in this version.

Regards.

Re:XTU update.

Jean_Intel — Tue, 20 Sep 2022 16:54:07 GMT

Hello spooledup,

I appreciate your response.

I am glad to know you found a solution, since the thread is solved we will close it now.

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

Best regards,

Jean O.

Intel Customer Support Technician