topic I7 9700k showing negative values in Mobile and Desktop Processors

I7 9700k showing negative values

Canito — Sun, 11 Dec 2022 07:01:11 GMT

Max Core Frequency is showing as a negative 3.60 Ghz on XTU. It will sometimes spike up to the regular value but for the most part it stays there even while benchmarking or stress testing.

Re:I7 9700k showing negative values

Jean_Intel — Mon, 12 Dec 2022 19:55:47 GMT

Hello Canito,

Thank you for posting on the Intel️® communities. I am sorry to hear that you are experiencing issues with the XTU that the Max Core Frequency is showing as a negative value.

For this type of issue, please try the following recommendations:

Uninstall any other overclocking tool.
Completely power down the system for 5 seconds.
Perform a fresh installation of the Intel® Extreme Tuning Utility (Intel® XTU).
Load BIOS to default.

Best regards,

Jean O.

Intel Customer Support Technician

Re:I7 9700k showing negative values

Jean_Intel — Wed, 14 Dec 2022 14:38:40 GMT

Hello Canito,

I hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Jean O.

Intel Customer Support Technician

Re:I7 9700k showing negative values

Jean_Intel — Fri, 16 Dec 2022 14:34:53 GMT

Hello Canito,

I hope you are doing fine.

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O.

Intel Customer Support Technician.