topic Re:XTU on Windows 11 not updating you have incorrect file installer in Mobile and Desktop Processors

XTU on Windows 11 not updating you have incorrect file installer

MARCYVR20 — Wed, 18 Jan 2023 07:29:56 GMT

keeps wanting me to get 7.10 but the file i get to redownload again and again only installs 7.9

i7-13700K on Asorus Elite AX rev 1.0 (ddr5 not 4)

Re: XTU on Windows 11 not updating you have incorrect file installer

_Stuart_ — Wed, 18 Jan 2023 09:09:07 GMT

This has already been asked.
Still hasn't been fixed.
You can download from a third party like techradar.

Intel can't even get their links right after a month !

Re: XTU on Windows 11 not updating you have incorrect file installer

Alberto_R_Intel — Thu, 02 Feb 2023 22:15:33 GMT

MARCYVR20. Thank you for posting in the Intel® Communities Support.

I just wanted to let you know that we added a fix for this issue. Could you please try to uninstall and reinstall the Intel® XTU tool again and let us know the results?

https://www.intel.com/content/www/us/en/download/17881/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu

https://www.intel.com/content/www/us/en/support/articles/000032459/processors/processor-utilities-and-programs.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re:XTU on Windows 11 not updating you have incorrect file installer

Alberto_R_Intel — Fri, 27 Jan 2023 22:45:41 GMT

Hello MARCYVR20, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

Re:XTU on Windows 11 not updating you have incorrect file installer

Alberto_R_Intel — Thu, 02 Feb 2023 22:12:59 GMT

Hello MARCYVR20, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter since this thread will no longer be monitored.

As an option, you can also get in contact directly with Gigabyte Support to verify if maybe they have an XTU version tested and validated by them for your board:

https://www.gigabyte.com/Support

Regards,

Albert R.

Intel Customer Support Technician