topic Re:BSOD in Mobile and Desktop Processors

BSOD

Amgad — Fri, 10 Mar 2023 21:02:47 GMT

Problem Event Name: BlueScreen

Code: 124

Parameter 1: 0

Parameter 2: ffff860c237d2028

Parameter 3: ba000000

Parameter 4: 11000402

Service Pack: 0_0

Extra information about the problem

Bucket ID: 0x124_0_GenuineIntel_PROCESSOR_Mae_BANK4_MSCOD1100_MCACOD0402_PCC_UC_IMAGE_GenuineIntel.sys

Re:BSOD

Jean_Intel — Mon, 13 Mar 2023 17:35:53 GMT

Hello Amgad

Thank you for posting on the Intel️® communities. We understand that you are experiencing BSOD issues with your system.

In order to have a better understanding of your issue, please provide me with the following:

Share with us a picture of the error message you receive.
Is the issue present when running a certain application?
Did the system use to work before?
Provide us with the following information:
- CPU:
- Motherboard:
- Operating System:

Best regards,

Jean O.

Intel Customer Support Technician

Re:BSOD

Jean_Intel — Thu, 16 Mar 2023 14:53:16 GMT

Hello Amgad,

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Jean O.

Intel Customer Support Technician

Re:BSOD

Jean_Intel — Mon, 20 Mar 2023 14:37:44 GMT

Hello Amgad,

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jean O.

Intel Customer Support Technician.