topic ICCMAX Error, can't apply ICCMAX changes in Mobile and Desktop Processors

ICCMAX Error, can't apply ICCMAX changes

MajicSmoke — Tue, 25 Apr 2023 13:23:21 GMT

I have an 11700kf in a b560 board and cannot change any ICCMAX settings. When I try, I get a window that says there was an ICCMAX ERROR. It does this for the processor core, cache and system agent ICCMAX settings.

I also cannot adjust the frequency, not sure if that's because of my chipset or related to this issue.

Virtual machine platform and hypervisor (hyper-v?) are unchecked in windows features.

Re:ICCMAX Error, can't apply ICCMAX changes

Andres_Intel — Wed, 26 Apr 2023 15:44:41 GMT

Hello MajicSmoke,

Thank you for posting on the Intel communities. I am sorry to hear that you are having error messages with your Intel® Core™ i7-11700KF Processor, I will be happy to help you.

To have a better understanding of the situation, please answer the following questions:

Take a video of the issue.
When did the issue start?
Are you using Intel® Extreme Tuning Utility (Intel® XTU)?
Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.

Regards,

Andres P.

Intel Customer Support Technician

Re:ICCMAX Error, can't apply ICCMAX changes

Andres_Intel — Mon, 01 May 2023 21:45:59 GMT

Hello MajicSmoke,

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Andres P.

Intel Customer Support Technician

Re:ICCMAX Error, can't apply ICCMAX changes

Andres_Intel — Thu, 04 May 2023 17:31:47 GMT

Hello MajicSmoke,

We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.

Best regards,

Andres P.

Intel Customer Support Technician