topic Re:Processor size in Mobile and Desktop Processors

Processor size

x_Rage — Mon, 24 Apr 2023 08:39:34 GMT

Hello. Why are processors not made in a larger size? Any cooler is not effective at all because the heat transfer from the IHS is insufficiently efficient. I have 13700K and the best air cooler on the market: Noctua nh-D15s chromax.black. If I did not set the offset - 0.100, it would not be possible to use the basic CPU settings at full load, because thermal throttling would occur (At a long 100% load). I'm not talking about the fact that I want to clock it in the future. So why aren't larger CPU areas made?

13700K on ASUS PRIME Z790-A WIFI

Re:Processor size

Steven_Intel — Wed, 26 Apr 2023 12:45:24 GMT

Hello x_Rage,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with your Intel® Core™ i7-13700K Processor, I will be glad to help.

In order to better assist you, please provide the following information:

Was the processor working fine before? If so, was there any hardware change or driver/OS update that may have triggered the issue?
Is there any sign of physical damage on the processor?
What is the make and model of your RAM module(s)?

Since having thermal throttling is not a normal/expected behavior, please try the following troubleshooting steps:

Try loading BIOS to default settings or try updating to the latest version 0812 (https://www.asus.com/motherboards-components/motherboards/prime/prime-z790-a-wifi/helpdesk_bios/?model2Name=PRIME-Z790-A-WIFI), if not already.
Run a test using the Intel® Processor Diagnostic Tool (https://www.intel.com/content/www/us/en/download/15951/19792/intel-processor-diagnostic-tool.html?).
Make sure there is no CPU heatsink thermal interface material (TIM) degradation.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Processor size

Steven_Intel — Tue, 02 May 2023 02:52:58 GMT

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

Re:Processor size

Steven_Intel — Thu, 04 May 2023 23:35:19 GMT

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.

Best regards,

Steven G.

Intel Customer Support Technician.

Re: Re:Processor size

Jensen — Fri, 05 May 2023 08:17:01 GMT

Hello and i'm very sorry for replying in another thread, but i opened a ticket post 2 days ago regarding a big problem with my brand new 11900f cpu, and not having any response from any Intel member. Can you please take a look? I can't even use my computer properly, since still getting bsod's.

Here's my post.