topic Re: New Skylake(i7-6700) build Freezing when playing games in Mobile and Desktop Processors

New Skylake(i7-6700) build Freezing when playing games

KSng — Mon, 01 Feb 2016 23:02:59 GMT

Hi, my customized Skylake build seems to freeze randomly(With no BSOD or any other error messages) only when playing games (CSGO / FFXIV / Blade & Soul). Sometimes it freezes within 5mins, sometimes i can play for 1 day without any freezing.

*Does not freeze when i do any other activities(Surfing the net / leaving the computer overnight) beside playing games.

Spec:

Processor: Intel i7-6700

Motherboard: Asus H170 Pro Gaming

RAM: Corsair Vengeance 2400MHz 4GBx2

GPU: MSI GTX 970 Armor 4GB

PSU: Corsair CX Series 750W PSU

SSD: Samsung 950 Evo 250GB

HDD: WD Blue 1TB

OS: Windows 10 x64

Drivers and Bios are all updated.

Overheating is not a problem, temperatures remains at an average of 50-55 degree Celsius.

Some tweaks i made from googling / reading forums about these issues:

-Up-ed DRam voltage from 1.2V to 1.25V

-Disabled C-state

-Switched from Windows 10 to Windows 8.1

None of the above seem to help, the freezes still occurs. Please help

Update: I have reverted back the settings of the tweaks i made since it does not help.

Update 2: Read some old threads here, should i disable Intel Turbo Mode? According to Intel Processor Diagnostic Tools:

Expected CPU Frequency: 3.40

Detected CPU Frequency: 3.67898

Update 3: Increased CPU Core Voltage from 1v to 1.2v, and CPU System Agent voltage to 1.1v. So far no system freezes for 1day

More about : skylake freezing game

Re: New Skylake(i7-6700) build Freezing when playing games

KSng — Mon, 01 Feb 2016 23:16:58 GMT

--- IPDT64 - Revision: 3.0.0.23.W.MP

--- IPDT64 - Start Time: 2/2/2016 6:05:40 AM

--------------------------------------------------------------------

Processor 1

--------------------------------------------------------------------

Genuine Intel CPU Test

Module Version: 1.0.12.64b.W

Start Time: Tue Feb 02 06:05:40 2016

Test Result - PASS

Expected: GenuineIntel

Detected: GenuineIntel

End Time: Tue Feb 02 06:05:40 2016

Total Time: seconds: 0

--------------------------------------------------------------------

Temperature Test

Module Version: 1.0.12.64b.W

Start Time: Tue Feb 02 06:05:40 2016

Test Result - PASS

Expected: Greater than 1 degrees below max

Received: 59 degrees below max

End Time: Tue Feb 02 06:05:40 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU Brand String Test

Module Version: 1.0.12.64b.W

Start Time: Tue Feb 02 06:05:40 2016

Test Result - PASS

Expected String Parts: As Defined in BrandString_LocalConfig.xml

Detected: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

End Time: Tue Feb 02 06:05:40 2016

Total Time: seconds: 0

--------------------------------------------------------------------

CPU Frequency Test

Module Version: 1.0.14.64b.W

Start Time: Tue Feb 02 06:05:40 2016

Test Result - PASS

Processor Name: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz

Expected CPU Frequency: 3.40

Detected CPU Frequency: 3.67898

Expected Base Clock: 100

Detected Base Clock: 102.194

Expected frequency - The highest frequency at which the tested processor was manufactured to operate

Detected frequency - The frequency at which the tested processor is currently operating

Power management modes can create marginally higher or lower detected frequency

than expected frequency. Small variations in clock frequencies are common.

QPI link rate Test - Not supported.

Skipping QPI link rate Test.

End Time: Tue Feb 02 06:05:41 2016

Total Time: seconds: 1

--------------------------------------------------------------------

Floating Point Test

Module Version: 1.0.10.64b.W

Start Time: Tue Feb 02 06:05:41 2016

Test Result - PASS

Million Floating Points per Second, MFLOPS: 532.8

Error: 0

--- Floating Point Test Passed!!!---

End Time: Tue Feb 02 06:05:43 2016

Total Time: seconds: 2

--------------------------------------------------------------------

Prime Number Generation Test

Module Version: 1.0.10.64b.W

Start Time: Tue Feb 02 06:05:43 2016

Test Result - PASS

Operation Per Second: 5.98121e+006

Error: 0

--- Prime Number Generation Test Passed!!!---

End Time: Tue Feb 02 06:05:45 2016

Total Time: seconds: 2

--------------------------------------------------------------------

Cache Test

Module Version: 1.0.10.64b.W

Start Time: Tue Feb 02 06:05:45 2016

Test Result - PASS

--- Reading Cache Size ---

- Detected L1 Data Cache Size --> 32

- Detected L1 Inst Cache Size --> 32

- Detected L2 Cache Size --> 256

- Detected L3 Cache Size --> 8192

Cache Size Test Passed!!!

End Time: Tue Feb 02 06:05:45 2016

Total Time: seconds: 0

--------------------------------------------------------------------

MMXSSE Test

Module Version: 1.0.10.64b.W

Start Time: Tue Feb 02 06:05:45 2016

Test Result - PASS

--- Determining MMX - SSE capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- MMX SSE ---

MMX - MMX Supported --> Yes

SSE - SSE Supported --> Yes

SSE2 - SSE2 Supported --> Yes

SSE3 - SSE3 Supported --> Yes

SSSE3 - SSSE3 Supported --> Yes

SSE4.1 - SSE4.1 Supported --> Yes

SSE4.2 - SSE4.2 Supported --> Yes

--- MMX SSE - capabilities check complete ---

MMX Test Result --- PASS

SSE Test Result --- PASS

SSE2 Test Result --- PASS

SSE3 Test Result --- PASS

SSSE3 Test Result --- PASS

SSE4.1 Test Result --- PASS

SSE4.2 Test Result --- PASS

End Time: Tue Feb 02 06:05:45 2016

Total Time: seconds: 0

--------------------------------------------------------------------

AVX Test

Module Version: 1.0.11.64b.W

Start Time: Tue Feb 02 06:05:45 2016

Test Result - PASS

--- Determining AVX AES PCLMULQDQ capabilities ---

--- CPU FEATURES DETECTION FOR ---

--- AVX/AES/PCLMULQDQ ---

AVX - Advanced Vector Extensions Supported --> Yes

AVX OS Support - AVX Operating System Supported --> Yes

AES - Advanced Encryption Standard Supported --> Yes

PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes

--- AVX AES PCLMULQDQ capabilities check complete ---

AVX Compare Test Result --- PASS

AES Test Result --- PASS

PCLMULQDQ Test Result --- PASS

End Time: Tue Feb 02 06:05:45 2016

Total Time: seconds: 0

--------------------------------------------------------------------

IMC Test

Module Version: 1.0.7.64b.W

Start Time: Tue Feb 02 06:05:46 2016

Test Result - PASS

--- Reading Memory Size ---

Detected Memory Size is --> 8.00GB

--- Subtest - Memory Size Test Passed!!! ---

--- Integrated Memory Controller Stress Test ---

Memory to be allocated = 1048576 byte

Memory Allocated.

Test 1 Ones and Zeros Moving Inversions write operations - Passed

Test 1 Ones and Zeros Moving Inversions verification operations - Passed

Test 2 32Bits Sliding Ones write operations - Passed

Test 2 32Bits Sliding Ones verification operations - Passed

Test 3 32Bits Sliding Zero write operations - Passed

Test 3 32Bits Sliding Zero verification operations - Passed

Memory Deallocated.

--- Subtest - Memory Stress Test Passed!!! ---

Integrated Memory Controller Stress Test Passed!!!

End Time: Tue Feb 02 06:05:46 2016

Total Time: seconds: 0

--------------------------------------------------------------------

PCH Test

Module Version: 1.0.9.64b.W

Start Time: Tue Feb 02 06:05:46 2016

Test Result - PASS

Chipset : Intel(R) H170 Chipset

Chipset Stepping : D1

No device connected to PCI Express Port 1

No device connected to PCI Express Port 9

1 device connected to PCI Express Port 17

1 : ASMedia USB3.1 eXtensible Host Controller

3 d...

Re: New Skylake(i7-6700) build Freezing when playing games

Amy_C_Intel — Tue, 02 Feb 2016 18:46:25 GMT

Hello, Octopulse:

Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
Have you tried running the game without the video card?

Regads,

Re: New Skylake(i7-6700) build Freezing when playing games

KSng — Tue, 02 Feb 2016 22:18:04 GMT

There is no Intel(R) HD Graphics there, i only see my Nvidia GTX 970. Hence, didn't play any games without GTX970.

Some minor update: I have not freeze for a day after upping my CPU voltage(From 1v to 1.2v) and CPU System Agent voltage(From 1v to 1.1v)

Will continue to update here if the freezing continues.

Re: New Skylake(i7-6700) build Freezing when playing games

KSng — Wed, 03 Feb 2016 15:30:44 GMT

Any idea why the stock voltage causes freezing? I didn't overclock anything. No freezing for 2days already after increasing CPU voltage

Re: New Skylake(i7-6700) build Freezing when playing games

KSng — Wed, 03 Feb 2016 17:46:37 GMT

Apparently i was told that the default voltage should be 1.2 instead of 1. Can someone confirm this? My bios default puts 1v. why?

Re: New Skylake(i7-6700) build Freezing when playing games

Amy_C_Intel — Wed, 03 Feb 2016 17:50:33 GMT

Bear in mind that whenever you add a graphics card to the motherboard it will disable the graphics provided by the processor unless you have a feature in the BIOS that can provide you to choose between them. That is the reason why you are not able to see the Intel® HD Graphics on the device manager when the graphics card is plugged on the motherboard.

Take into consideration that this processor is locked which means that it cannot be overclocked. When overclocking a locked processor any issue will be expected since you are running the specs out of the standards also, please bear in mind that if you overclock you are voiding the warranty.

Here you can get more information about the overclocking causing games to crash http://www.tomshardware.com/answers/id-2428500/overclocking-gpu-games-crash.html Overclocking GPU causes games to crash - Overclocking - Overclocking

For further reference http://www.intel.com/content/www/us/en/support/graphics-drivers/000005580.html?wapkw=laptop+card Multiple Displays Frequently Asked Questions (FAQ) for Graphics....

The content on the above site is not controlled by Intel. This information is offered for your convenience and should not be viewed as an endorsement by Intel for the merchants or services offered there.

Regards,

Re: New Skylake(i7-6700) build Freezing when playing games

KSng — Wed, 03 Feb 2016 18:47:56 GMT

I did not overclock manually. When i bought the CPU, it was overclocked automatically? It should be Intel Turbo mode, correct me if im wrong.

It was enabled according to my Asus H170 Pro Gaming bios. I have hence disabled it. But disabling it did not stop the freezing, increasing the CPU and CPU SA voltage does. Any info why? I was told by someone on another forum that 1.2v should be the default for my processor not 1v. Why does my mobo set the default as 1v ?

Also, are you implying that i should disable Turbo mode since my processor is not for overclocking and turbo mode overclocks it automatically.

Re: New Skylake(i7-6700) build Freezing when playing games

Amy_C_Intel — Thu, 04 Feb 2016 21:08:02 GMT

Did you contact ASUS in regard to the motherboard being overclocked? This is uncommon behavior and my recommendation before continuing is to contact them first to check if there is something wrong with the motherboard.

Regards,

Re: New Skylake(i7-6700) build Freezing when playing games

KSng — Thu, 04 Feb 2016 21:47:51 GMT

It is Intel Turbo Mode that is 'overclocking' the CPU

Re: New Skylake(i7-6700) build Freezing when playing games

KTran10 — Fri, 05 Feb 2016 04:50:21 GMT

Turbo mode is opportunistic frequency where power/thermal head room is available to switch normal frequency to turbo mode. It also is specs of CPU. It is not overclocking CPU. You should leave CPU at default condition and try your game, if it is freeze, then you might need contact OEM motherboard for the new BIOS which has patch to fix Skylake freeze when running heavy workload. Or you can contact Intel for RMA