topic I5 10300H LAPTOP HEATING PROBLEM in Mobile and Desktop Processors

I5 10300H LAPTOP HEATING PROBLEM

onurciftci — Thu, 27 Jul 2023 08:41:00 GMT

I HAVE ASUS TUF GAMING F15 FX506-LU MODEL LAPTOP

I'm having overheating issues in all games. My cpu temp is between 92-95 on the lowest games.

It reaches 99-100 in game like Bannerlord, GTA 5, FIFA23.

I do regular maintenace.I dont understand.

GPU temp is normal.

My system

I5 10300H CPU

NVDIA GTX1660 TI

16GB RAM

256GB SSD

144HZ MONITOR

Re:I5 10300H LAPTOP HEATING PROBLEM

Jocelyn_Intel — Thu, 27 Jul 2023 20:37:54 GMT

Hello, @onurciftci

Thank you for posting on the Intel® communities.

I am sorry to hear what is happening with your laptop, I will do my best to assist you here.

Please test and run these utilities and attach the reports and screenshots, check on the notes:

Intel® Processor Diagnostic Tool

Note: Please attach the complete Screenshot or click on "File", select the "View Results File" option, save, and attach the report.

Intel® System Support Utility for Windows.

Note: Make sure to mark the box that says "everything" before pressing the Scan button. After that, click on "Next>" and select "Save" and then, attach the .txt file.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:I5 10300H LAPTOP HEATING PROBLEM

Jocelyn_Intel — Tue, 01 Aug 2023 21:11:00 GMT

Hello, @onurciftci

We are checking this thread and we would like to know if you were able to review our previous post. If you need further assistance, please do not hesitate to contact us back.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re: Re:I5 10300H LAPTOP HEATING PROBLEM

onurciftci — Tue, 01 Aug 2023 21:33:22 GMT

okey

Re: Re:I5 10300H LAPTOP HEATING PROBLEM

onurciftci — Tue, 01 Aug 2023 21:34:21 GMT

Okey

Re:I5 10300H LAPTOP HEATING PROBLEM

Jocelyn_Intel — Wed, 02 Aug 2023 17:12:53 GMT

Hello, @onurciftci

Thank you for the information provided.

Since the processor passed the test and your BIOS is up to date, we recommend contacting the system manufacturer to understand the system’s normal operating temperature range and to report unexpected behavior of the system.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Re:I5 10300H LAPTOP HEATING PROBLEM

Jocelyn_Intel — Mon, 07 Aug 2023 18:57:00 GMT

Hello, @onurciftci

As we have not heard back from you, we will proceed to close this thread now. If you need any additional assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.