topic Re:Intel - Extension - 3.1.0.7611 in Mobile and Desktop Processors

Intel - Extension - 3.1.0.7611

GoldWing — Tue, 17 Oct 2023 18:16:26 GMT

Hello,

I previously ran a Windows Update which provided an update for "Intel - Extension - 3.1.0.7611", and could not find any information regarding this update either through DuckDuckGo or StartPage. I would image it has something to do with the fact that my new Dell XPS 13 Plus 9320 runs an Intel 13th generation core processor with Intel graphics. I have the question below.

What is the "Intel - Extension - 3.1.0.7611" update purpose?

Thanks!

GoldWing

Re:Intel - Extension - 3.1.0.7611

Jose_Intel — Wed, 18 Oct 2023 21:11:42 GMT

Hello @GoldWing

Thank you for posting on the Intel️® communities.

We understand your concern about the Windows Update.

Please keep in mind that Intel provides generic drivers to the computer manufacturers (OEMs). After that, they include customized features and solutions to platform-specific needs. Have you contacted Microsoft or Dell in this case?

If you are experiencing an issue, we will require a report. Please download, install and run Intel® System Support Utility for Windows, in order to have more information about your system. Make sure you check “Everything” before you scan, then save the report and attach it to your response.

Best regards,

Jose B.

Intel Customer Support Technician

Re: Re:Intel - Extension - 3.1.0.7611

GoldWing — Thu, 19 Oct 2023 17:42:19 GMT

Hello Jose_Intel,

After an additional search of Microsoft's update catelog I found information per the URL below.

https://www.catalog.update.microsoft.com/Search.aspx?q=3.1.0.7611

Regards,

GoldWing

Re:Intel - Extension - 3.1.0.7611

Jose_Intel — Thu, 19 Oct 2023 20:11:34 GMT

Hello GoldWing

Thank you for the confirmation.

We are glad you found information about the update on the Microsoft Update Catalog.

Please let us know if you still need assistance.

Best regards,

Jose B.

Intel Customer Support Technician

Re:Intel - Extension - 3.1.0.7611

Jose_Intel — Tue, 24 Oct 2023 16:16:08 GMT

Hello GoldWing

We hope you are doing fine.

Were you able to check the previous post?

Let us know if our assistance. is still required.

Best regards,

Jose B.

Intel Customer Support Technician

Re:Intel - Extension - 3.1.0.7611

Jose_Intel — Fri, 27 Oct 2023 15:17:11 GMT

Hello GoldWing

We hope you are having a nice day.

We have not heard back from you. So, we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Jose B.

Intel Customer Support Technician.

Re: Intel - Extension - 3.1.0.7611

tread — Tue, 09 Jan 2024 19:11:02 GMT

I have a Lenovo Thinkpad X1 Gen 10 and believe the latest Intel update broke my built-in camera. See ticket - https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-Gen-10-Camera-not-working/m-p/5262040?page=3#6219660