topic Re:Intel® Application Optimization cannot be downloaded from the App Store in Mobile and Desktop Processors

Intel® Application Optimization cannot be downloaded from the App Store

falexp — Fri, 20 Oct 2023 10:01:15 GMT

14900KF

Re: Intel® Application Optimization cannot be downloaded from the App Store

AlHill — Fri, 20 Oct 2023 11:27:54 GMT

What application? Provide more information, like motherboard, OS, etc.

Also, you do know that an F processor does not have video, correct?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

Re: Intel® Application Optimization cannot be downloaded from the App Store

IsaacQ_Intel — Fri, 20 Oct 2023 19:36:35 GMT

Hello @falexp

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

In order to have a better understanding of your issue, please provide me with the following:

1. Is this feature enabled in BIOS?

2. SSU: Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

This document will be necessary to check your entire system, in order to find possible errors or incompatibilities.

Be aware of the following information:

· Intel® Application Optimization will be enabled by default on a supported system that is running Intel® DTT, it runs silently as part of the Intel® DTT driver, however an end-user or OEM/ODM may choose to install Intel’s UI available on the Microsoft Store or Intel.com to directly control the optimizations on a global or per application basis.

· Requirements:

o Unlocked Intel® Core™ processors (14th Gen) and newer.

o Installation and enablement of Intel® DTT for operation. Intel® DDT should be installed by default.

o Intel BIOS reference code has Camarillo PCI device enabled by default. Aslo included as part of Intel® DTT.

· Download:

o Intel® Application Optimization (APO) can be downloaded through Microsoft Windows* Store. APO will NOT be available for download through Intel download center.

Best regards,

Isaac Q.

Intel Customer Support Technician

Re:Intel® Application Optimization cannot be downloaded from the App Store

IsaacQ_Intel — Wed, 25 Oct 2023 14:13:04 GMT

Hello falexp

We trust you are well.

Have you had a chance to review the previous post? To better address your issue, kindly provide the following details:

Is the feature enabled in the BIOS?
Download and run Intel® System Support Utility (SSU) to scan your system. After downloading, open the tool, select 'Scan Everything,' click 'Next,' and save the system information in a .txt file. Please share the .txt file with us.

This document is essential for a comprehensive system check to identify potential errors or incompatibilities.

Please note the following:

Intel® Application Optimization is enabled by default on supported systems running Intel® DTT. It operates silently as part of the Intel® DTT driver. However, end-users or OEM/ODMs can opt to install Intel's UI from the Microsoft Store or Intel.com for direct control over optimizations, either globally or on a per-application basis.

Requirements:
- Unlocked Intel® Core™ processors (14th Gen) or newer.
- Installation and activation of Intel® DTT for operation. Intel® DTT should be pre-installed.
- Intel BIOS reference code includes the Camarillo PCI device, enabled by default as part of Intel® DTT.

Download:

Intel® Application Optimization (APO) is available for download on the Microsoft Windows Store. APO cannot be downloaded from the Intel download center.

Please let us know if you require further assistance, or we will consider this matter resolved.

Best regards,

Isaac Q.

Intel Customer Support Technician

Re:Intel® Application Optimization cannot be downloaded from the App Store

IsaacQ_Intel — Fri, 27 Oct 2023 14:27:48 GMT

Hello falexp

We hope you are doing fine.

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards.

Isaac Q.

Intel Customer Support Technician.