topic Re: I Need Jasper SoC Collaterals in Mobile and Desktop Processors

I Need Jasper SoC Collaterals

Hamid757075 — Thu, 09 Nov 2023 21:42:14 GMT

Dear Sir/Madam

I need Jasper Lake Soc Collaterals as following items:

616394 - Revision no:0.9

618936 - Revision no:0.5

619536 - Revision no:1.1

721772 - Revision no:0.5

627336 - Revision no:1.0

630185 - Revision no:1.0

I am auturized as Developer Zone Primier member but cant find above document.

Please support me for this matter.

Hamid Ansarian

Re:I Need Jasper SoC Collaterals

Alberto_R_Intel — Fri, 10 Nov 2023 17:00:57 GMT

Hamid757075, Thank you for posting in the Intel® Communities Support.

We will be more than glad to assist you with this matter.

Just to confirm, is there any particular Intel® processor model that you are interested in regarding those details?

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re: I Need Jasper SoC Collaterals

Hamid757075 — Sat, 11 Nov 2023 06:07:10 GMT

Dear Albert

Thanks for your reply.

My particular Intel® processor model is N5100.

Please support me for the document as mentioned above.

Hamid

Re:I Need Jasper SoC Collaterals

Alberto_R_Intel — Mon, 13 Nov 2023 16:05:53 GMT

Hamid757075, Thank you very much for confirming the model of the unit.

We will now do further research on this matter to try to gather the documentation you are looking for. We will provide a response on this thread as soon as possible.

Regards,

Albert R.

Intel Customer Support Technician

Re: I Need Jasper SoC Collaterals

Hamid757075 — Tue, 14 Nov 2023 06:03:47 GMT

Dear Albert

May thanks for your support.

I am waiting your reply soon.

Hamid

Re:I Need Jasper SoC Collaterals

Alberto_R_Intel — Wed, 15 Nov 2023 16:48:32 GMT

Hello Hamid757075, You are very welcome. I just received an update on this matter.

I sent you an email with private information. Please verify your inbox.

Regards,

Albert R.

Intel Customer Support Technician

Re:I Need Jasper SoC Collaterals

Alberto_R_Intel — Wed, 29 Nov 2023 19:55:54 GMT

Hello Hamid757075, I just received an update on this matter.

We just wanted to let you know that by now, you should be able to access Intel® Resource and Design Center from the regular portal not from the DZP. In there, you can search for the documents ID provided on the first interaction and be able to access/download the information you are looking for:

https://www.intel.com/content/www/us/en/resources-documentation/developer.html#panel-top-resources|most-popular

Regards,

Albert R.

Intel Customer Support Technician

Re:I Need Jasper SoC Collaterals

Alberto_R_Intel — Tue, 12 Dec 2023 17:28:06 GMT

Hello Hamid757075, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

Re:I Need Jasper SoC Collaterals

Alberto_R_Intel — Tue, 19 Dec 2023 20:36:40 GMT

Hello Hamid757075, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician

Re: Re:I Need Jasper SoC Collaterals

Hamid757075 — Sat, 23 Dec 2023 05:37:30 GMT

Dear Albert

many thanks for your reply.

Please note that my profile changed from Developer standard to DZP , but I can not download any dicument that I need.

I really dont know wht is the main problem.

Can you support me ?

Hamid