topic Re:i9-13900h problems when playing games in Mobile and Desktop Processors

i9-13900h problems when playing games

SCCR — Sat, 09 Dec 2023 14:27:15 GMT

How can I solve problems of E and I cores dispatch?

When playing games which need multiple cores, my game is at a standstill?

Jocelyn_Intel — Tue, 12 Dec 2023 14:29:40 GMT

Hello, @SCCR

Thank you for posting on the Intel® communities.

I understand that you are having issues with games, I will do my best to assist you.

Please answer the following questions so we can understand better the problem:

Can you please clarify what is the cores dispatch you are referring to? Please provide a screenshot or more details.
What do you mean by "standstill"? Are you getting error messages or any other specific issues (crashes, freezes, lag, etc.)? If you are getting error messages, please attach a screenshot of it, if possible.
What are the games that you are having issues with?

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Jocelyn_Intel — Fri, 15 Dec 2023 22:16:38 GMT

Hello, @SCCR

I hope you are great.

I am checking this thread and I would like to know if you were able to check my previous post.

Best regards,

Jocelyn M.

Intel Customer Support Technician.

Jocelyn_Intel — Wed, 20 Dec 2023 21:19:57 GMT

Hello, @SCCR

I hope you are doing great.

As we have not heard back from you, we will proceed to close this thread now.

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.

Best regards,

Jocelyn M.

Intel Customer Support Technician.