topic Re:XTU not working on my CPU I5-13600K in Mobile and Desktop Processors

XTU not working on my CPU I5-13600K

MweziMDogo — Sun, 14 Jan 2024 19:27:22 GMT

Anyone know why even though my CPU shows up in the list for supported cores for the newest XTU it says its not supported when I install it?

Unless the list im looking at is incorrect, but it was the one beneath the download link. Could it be something on my end which isnt working properly

Luckily for me I still had the install for the older version because it would of been awkward for me

Re:XTU not working on my CPU I5-13600K

VonM_Intel — Wed, 17 Jan 2024 03:30:34 GMT

Hello MweziMDogo,

Thank you for posting in the Intel Communities. We would be more than glad to help you regarding the XTU.

To better assist you, I would like to know, if have you tried to remove and install the INTEL XTU and delete all Intel XTU folders before upgrading to the latest Intel® XTU version. Also, kindly make sure the OS version is supported by the latest Intel® XTU.

Best regards,

Von M.

Intel Customer Support Technician

Re:XTU not working on my CPU I5-13600K

VonM_Intel — Sun, 28 Jan 2024 23:05:40 GMT

Hi, MweziMDogo.

I trust you're doing well. I wanted to check with you about the information that we asked for. Typically, it is needed to make sure that the latest XTU updates the OS version.

Since I have not heard back from you I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best Regards,

Von M.

Intel Customer Support Technician