topic Re:TouchPad Gestures not working in Mobile and Desktop Processors

TouchPad Gestures not working

Shabubla — Mon, 29 Jan 2024 10:12:17 GMT

My touchpad is working for a singular finger but any 2+ finger gestures do not work. Touchpad gestures show no options in setting in terms of 2+ finger options. No touchpad driver in device manager. Have uninstalled mouse driver and reinstalled along with other options i have found and nothing has worked.

Device:

Intel(R) Core(TM) i5-1035G1

Windows 11 (Home)

How can i get my touchpad to work with more than one finger?

Re:TouchPad Gestures not working

Ronny_G_Intel — Tue, 30 Jan 2024 22:24:11 GMT

Hi Shabubla,

This forum is intended only for issues related to Intel® QuickAssist Technology (Intel® QAT) and I see that you are having issues with your touchpad, if that is correct, I would recommend that you reply back to this post with the Brand and Model of your system.

If your system is not Intel branded, you may want to reach out to the Original Equipment Manufacturer for proper assistance.

Regards,

Ronny G

Re:TouchPad Gestures not working

JayB_Intel — Thu, 01 Feb 2024 05:00:20 GMT

Hello Shabubla,

Kindly allow me to gather the following details in order for us to further understand the situation. Please download and run this tool, Intel® System Support Utility(link below) so I can help check your system info and assist us with troubleshooting. Once finished downloading, open the tool, click on scan (leave the default items checked), click next, then save the system information to a .txt file. Please provide us the .txt file.

For Windows: https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html?v=t

Please be advised that if it is an OEM (Original Equipment Manufacturer) device, please take into consideration that our support may be limited since we are not familiar with the technology, settings, customizations, custom drivers, and features that the OEM has designed and installed your system. We will try to assist you with general troubleshooting steps even if it’s something not traditionally covered in our support. However, if the issue still persists, you will have to contact the Original Equipment Manufacturer of your device.

Best regards,

Jay B.

Intel Customer Support Technician

Re:TouchPad Gestures not working

JayB_Intel — Tue, 06 Feb 2024 04:54:44 GMT

Hi Shabubla,

Were you able to check the previous post? We are checking in with you, as we have not heard any response from you. Let us know if you still need assistance.

Best regards,

Jay B.

Intel Customer Support Technician

Re:TouchPad Gestures not working

JayB_Intel — Fri, 09 Feb 2024 01:41:59 GMT

Hi Shabubla,

Since we have not heard any feedback regarding our previous post, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jay B

Re: Re:TouchPad Gestures not working

N13 — Mon, 23 Sep 2024 18:11:21 GMT

My touchpad gestures are not functioning and I've been trying to update my drivers but it still doesn't work