topic XTU tuning error in Mobile and Desktop Processors

XTU tuning error

elkidz — Sat, 10 Feb 2024 15:06:55 GMT

The last two versions of Intel XTU, 7.13.0.38 and 7.14.0.15, can be installed but don't work on my i7-9700K when clicking on "Optimize Power & Current Limits" or doing it manually in the "Advanced View." A popup appears, saying "Tuning error - Processor Core IccMax and Cache IccMax -> Unknown."

I've tried:

Uninstalling Intel XTU, profiles, etc.
Formatting the PC with a clean install.
Restoring default BIOS settings.

The only fix that worked for me was installing an older version, 7.11.1.5, which gives the impression that there's something wrong with the latest versions of Intel XTU.

Re: XTU tuning error

Senkuchan — Sun, 11 Feb 2024 09:51:27 GMT

You can try updating the bios and the windows. To examine your system information more, you can send your system logs by doing the steps on this link:
https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Re: XTU tuning error

elkidz — Mon, 12 Feb 2024 10:48:46 GMT

Hello @Senkuchan,

I am currently running the latest BIOS version and have upgraded to the most recent release of Windows 11. I have included the system logs for your reference.

Re: XTU tuning error

elkidz — Thu, 15 Feb 2024 19:56:43 GMT

Bump. This is not a solution.