topic Re:Processor Band String Module Failure in Mobile and Desktop Processors

Processor Band String Module Failure

RWmp — Tue, 02 Apr 2024 20:23:55 GMT

I am testing a new GMKtec Mini PC N100 G3 (family 6 Model BE Stepping 0) with Intel Diagnostic Tool 64 Bit 4.1.9.41.W.MP. I am getting a BandString = Fail message
All other tests pass. Is this a CPU issue?

Thanks, Richard

--- Genuine Intel Test ---
...
Version 1.0.26.64b.W
...

Expected -- GenuineIntel
Detected -- GenuineIntel

Genuine Intel CPU Module Success

--- Brand String Test ---
...
Version 1.0.28.64b.W
...

IntelR N100

Brand String Module Fail.…

Re:Processor Band String Module Failure

Mike_Intel — Thu, 04 Apr 2024 04:00:07 GMT

Hello RWmp,

Thank you for posting in Intel community Forum.

Let me just confirm, are you using Intel Processor Diagnostic tool?

If yes, can you share the screenshot of the result and also the log by going to file > view results file, file, then, save as to any location you specify.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Processor Band String Module Failure

RWmp — Thu, 04 Apr 2024 15:26:31 GMT

Found the answer in an Intel article that N Series processors are not supported (a known BrandString test fail issue) by IPDT the Intel Diagnostic Tool 64 Bit version 4.1.9.41.

Article ID: 000097736

https://www.intel.com/content/www/us/en/support/articles/000097736/processors.html

Regards, Richard